Kids Club Manager - Russian Speaker

Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Job Description

As a Kids Club Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.

What you will be doing:

• Performs all managerial functions for the Kids Club Staff according to company policies and procedures including, hiring qualified Kids Club Attendants, training, performance.
• Schedules Kids Club Attendants to meet current Kids Club goals and budget as assigned by hotel management.
• Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information.
• Ensures that all parents receive copies of the Kids Club.
• Ensures that the Kids Club area is clean and maintained according to hotel brand standards.
• Ensures that all toys and other objects are clean and Ensures the safety of children in Kids club area.
• Follow and adhere all health and safety measures In the kids club.
• Ensures that all Kids club staff maintains current first aid and CPR certification for all ages.
• Reports incidents according to company policy and submits completed incident reports to the hotel management as needed.
• Assists Entertainment Manager with all member concerns regarding Kids club activities.
• Trains all kids club staff to perform duties according to company policy.

Qualifications

• At least a vocational high school certificate or a related field or equivalent experience.
• Proven experience in kids club or the same role within the hotel industry.
• Excellent communication skills, both written and verbal required.
• Being committed to exceeding guest expectations.
• Fluent English speaker is mandatory.
• A minimum level of 3 languages (Russian, Italian, German, etc) is a plus to communicate with guests and employees.
• Experience in the Egypt, GCC and/or Middle East Region is a plus.

Additional Information

This is a pre-opening role.