Restaurant Captain

As a Restaurant Captain at Napasai, A Belmond Hotel Koh Samui, Thailand, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. In this role, you will provide the highest calibre of assistance by providing information and recommendations to guests, always aiming to exceed expectations. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

• Report directly to both the Supervisor and the Restaurant Manager.
• Collaborates with a diverse team that includes bar staff, servers from various dining venues, chefs, stewards, housekeepers, maintenance engineers, and other hotel employees as necessary.
• Oversees and directs F&B Attendant, distributing suitable tasks among them.
• Engages with hotel guests and visitors in the restaurant to ensure a welcoming and enjoyable dining experience.
• Carries out managerial duties within the scope of restaurant operations.

What You Bring:

• Proficiency in English.
• Experience providing exceptional customer service, handling food and beverages, and working a fast-paced environment.
• Strong communications skills to interact with guests, with the kitchen and other staff members.
• A keen eye for detail and a patient demeanor with customers.