Event Coordinator

Job title:                                              Event Coordinator

Reports directly to:                        Director of Sales & Distribution

Overall Job Purpose

The Event Coordinator supports the planning and execution of meetings, conferences, and special events, ensuring a seamless guest experience aligned with Marriott brand standards. The role works closely with Sales, Banqueting, F&B, and Front Office teams to deliver high‑quality, well‑organized events. It includes managing event logistics from initial inquiry to post‑event follow‑up, coordinating room setups and audiovisual needs, and maintaining clear communication with internal departments and external vendors. The Event Coordinator also supports administrative tasks such as proposals, contracts, billing, and event documentation, ensuring accuracy and adherence to Marriott procedures. A strong focus on guest satisfaction, attention to detail, and the ability to anticipate operational needs are essential to the role.

Skills & Qualifications

• Strong organizational skills and attention to detail
• Excellent communication and guest‑service orientation
• Ability to multitask and work under pressure
• Knowledge of hotel operations and event procedures
• Proficiency with event management systems and MS Office and Opera
• Fluent English; additional languages are an advantage

Candidate profile

Education and Experience

Minimum 1-2-year experience in similar role in comparable property with sizeable rooms and meeting spaces.

Key Responsibilities

·        Event coordination — Assist with planning, setup, and on‑site execution of corporate and social events.

·        Client support — Serve as a primary contact for organizers, ensuring needs are understood and met.

·        Operational planning — Coordinate room setups, AV requirements, timelines, and interdepartmental communication.

·        F&B liaison — Work with the F&B team on menus, service flow, and quality standards.

·        Vendor coordination — Communicate with external suppliers to ensure timely and accurate delivery of services.

·        Quality control — Monitor event execution, anticipate issues, and ensure guest satisfaction.

·        Administrative tasks — Support with proposals, contracts, billing, and post‑event follow‑up.

Preferred:

• Has demonstrated the ability to always work on behalf of Guests
• Has demonstrated the ability to work with other Team Members
• The ability to proactively sense and take action on customer needs and opportunities
• Previous experience in event roles within 4/5‑star hotels or MICE environments
• Familiarity with Marriott standards and processes
• Basic understanding of AV equipment and meeting setups

Principal Accountabilities

·         Event Planning — Support the coordination of meetings, conferences, and special events from initial inquiry to execution.

·         Client Liaison — Act as a primary point of contact for organizers, ensuring expectations are understood and met.

·         Operational Coordination — Align room setups, AV requirements, timelines, and staffing with all involved departments.

·         F&B Collaboration — Work closely with the Food & Beverage team to confirm menus, service flow, and brand‑standard delivery.

·         On‑Site Supervision — Oversee event operations, anticipate issues, and ensure a smooth guest experience.

·         Quality Assurance — Monitor adherence to Marriott brand standards and ensure guest satisfaction throughout the event lifecycle.

·         Administrative Support — Assist with proposals, contracts, billing, BEO updates, and post‑event reporting.

·         Cross‑Department Communication — Maintain clear, timely communication with Sales, Banqueting, F&B, and Front Office teams.

·         Compliance & Safety — Ensure events follow hotel policies, safety procedures, and operational guidelines.