Hostess-Host
Cosa comprende il lavoro
Job title: Hostess/Host
Reports directly to: Food and Beverage Manager
Overall Job Purpose
Maintaining a friendly, approachable attitude is crucial in this position.
A Hostess, or Host, works in the food and beverage industry welcoming guests to an establishment. Their duties include greeting customers upon their arrival, ushering these patrons to designated tables, and introducing them to their Server.
They also help provide an enjoyable dining experience by ensuring that customers have everything they need.
Qualifications & Skills
• High School Diploma or equivalent required
• Fluent in English
• Outstanding communication skills
• Solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
Candidate profile
Education and Experience
• 2 years previous work experience as Hostess
Principal Accountabilities
•Welcome guests to the venue
•Provide accurate wait times and monitor waiting lists
•Manage reservations
•Escort customers to assigned dining or bar areas
•Provide menus and announce Waiter/Waitress’s name
•Greet customers upon their departure
•Coordinate with wait staff about available seating options
•Maintain a clean reception area
•Cater to guests who require extra attention
•Answer incoming calls and address customers’ queries
•Assists wait staff as needed
- Dipartimento: F&B Sala
L'azienda
Un simbolo di una futura nostalgia
PROSSIMA APERTURA/ APERTURA NEL 2023
Sospinto dalla storia nella modernità romana. Un nuovo lifestyle hotel a Roma.
Cardo Roma è un paradiso di ospitalità che controlla e padroneggia il connubio tra elementi apparentemente opposti. La notte ed il giorno, il lavoro ed il gioco, la storia e la modernità si uniscono e fondono come una cosa sola.
Il giorno - sol in Latino - ci porta il generoso sole italiano, una spa per ricaricarsi, o vibrazioni "up-tempo-business".
La luna - luna in Latino - dipinge le strade romane con tenerezza e gustosa unione.
Costruito sui fondamenti della cultura occidentale l’hotel è antico ma mai fuori moda. Come l'alta moda italiana, il servizio è buono come ai tempi dei romani, le esperienze soddisfano gli standard moderni.
Nessun problema, Cardo Roma vi farà sentire esattamente come a casa.
Benvenuti nella nostra Grande Famiglia!
