Sales Manager MICE

CASTELFALFI *****

is searching for a

SALES MANAGER MICE

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.

Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze.

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on the premises.

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches.

If you would like to be part of such unique environment, we are looking for a highly talented Sales Manager MICE.

Main duties and responsibilities
· Working closely with our Director of Sales & Events, you’ll be proactively and successfully contributing to our Events strategy, building strong working relationships with our Group Sales team on proposing and contracting new customers and agencies

· Liaise and strengthen relationship with main accounts in order to drive business and increase fare market share, by hosting and attending FAM trips

· Working closely with our corporate clients and agents ensuring we’re front of mind for those organisers looking for event space & private dining

· Creatively investigating and identifying new and innovative opportunities in line with market trends

· Utilize Various Prospecting Resources to solicit and secure new business on behalf of hotel

· Qualify group business to generate rooms and catering revenue to impact RevPar performance. Follow up on RFPs, prepare proposals and group contracts

· Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved

· Collaborate with the appropriate Department in respect of group’s special arrangements

· Collaborate with Director of Events, Events Managers, Executive and Coordinator in making sure that prior to groups’ arrival all departments have the most updated information in regards to group and event requirements

· Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections and fam trips

· Perform customer site inspections

· Conduct sales calls to the assigned territories to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships

· Track and focus on conversion to ensure hotel revenue objectives are impacted and achieved

· Establish and maintain strong CRM hygiene including account creation, account traces, contact information, client email lists, bookings, etc

· Understand and maximize the utilization of all automated sales and reservations systems involved with group business

· Participate in sales meetings and strategy meetings as required

· Respond and maintain effective correspondence with all potential clients

· Produce and execute quarterly and annual action plans

· Assist the Director of Sales and the Director of Events on special projects aiming to increase demand, productivity and profit


Requirements

· Excellent speaking, listening and presentation skills

· Ability to work effectively both independently and as a team

· Diplomacy and ability to effectively deal with management, clients and team

· Ability to work under pressure and with tight deadlines

· Excellent negotiation skills


Benefits

•Full Time CCNL (Italian Collective Bargaining Agreement)

•Meals provided both when on duty and on days off

•Uniforms and their laundry

•Continuous training in order to improve personal and professional skills

•Participation in events reserved for Castelfalfi personnel

•Discounts on catering, wellness and sports activities present in the resort and on the estate

•Accommodation with free wi-fi can be provided on request, if coming from outside the area


This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law125/91

This position is based in Castelfalfi (FI), Tuscany and the contract is seasonal. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job @castelfalfi.com