Resort General Manager
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DUTIES AND RESPONSIBILITIES:
• The Resort General Manager is responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives. To achieve this, the Hotel General Manager should run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company.
• The Resort General Manager shall see to the implementation of optimal and attractive products and services required to address the hotel’s target groups, based on pre-agreed marketing plans and budgets. The Resort General Manager shall ensure the correct production and distribution of information and promotion materials as agreed to.
Guard the efficiency/productivity and the company results:
• Draw up plans and budget concepts (revenues, costs, etc.);
• Safeguard the realization, tracing and adjustment of deviations;
• Developing improvement actions, carry out costs savings;
• Guard/ controlling of cost price
• Delivering of data and proposals for the budgets and investments.
• Safeguard quality of operations (internal & external audits)
Manage the various Department Heads
• Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottlenecks;
• Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution;
• Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff.
• Be accountable for responsibilities of department heads in their absence.
• Implement the SOPs optimally in the hotel and act as a flagship establishment for the brand.
• Prepare a monthly financial reporting.
• Ensure an adequate administration, for the outgoing and incoming invoices, for the payment of invoices and for drawing up periodical management data. Justify deviations and differences.
Other tasks:
• Handling complaints, in the last resort.
• Other reliable to the above mentioned, tasks in order of the executive;
• Handing over opinions and beliefs, decisions etc. to the executives;
• Leading various internal and external meetings;
• Supervise the fulfillment of the regulations of the employment legalization, Occupational Health & • Safety Act, fire regulations and other legal requirements
• Correct use of Company's corporate identity.
• Maintain contacts with public authorities
- Dipartimento: Account Management Amministrazione
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- Lingua richiesta: Inglese.
L'azienda
Cenizaro Hotels & Resorts is a leading international hospitality company with a multi-branded portfolio of independent luxury hotel properties in some of the world’s most desirable locations. Whilst each establishment reflects a distinct individual personality and sense of place, every hotel in the family embodies the legendary hallmark of excellence the world has come to know; attention to detail, and intuitive, personal and discreet customer service.
A signature brand, The Residence by Cenizaro is an intimate collection of four hotels located in Tunis, Mauritius, Zanzibar and Maldives. Owned and managed by Cenizaro Hotels & Resorts, the group’s growth strategy will soon see the opening of another four hotels; two in Tunisia, a desert resort in Douz – the gateway to the Sahara, and a historical gem in the UNESCO World-Heritage protected The Medina of Tunis, a second Maldives resort and a new resort in Bintan, Indonesia. Forming an integral part of Cenizaro’s portfolio of hotels; located in the heart of vibrant metropolises; Sheraton Towers Singapore and Four Points by Sheraton Perth provide a residential haven that envelops guests in warm hospitality within a dynamic urban environment.
Offering management and professional services for luxury hotels and resorts, spas and residential developments; Cenizaro is inspired by a total dedication to enriching experiences, and a commitment to excellence that is evident across every element of its business.
Resort General Manager
A tempo completo, More than 1 anno
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