Resort Assistant

We are pleased to offer Resort Assistant positions across our three resorts: Val d’Isère, Méribel and Courchevel.

Role Overview
This is a varied and hands-on role that supports our resort teams in delivering a 5-star guest experience. As part of our Resort Assistant team, you will work across both serviced apartments and catered chalets.

The primary focus of this role is to provide meticulous housekeeping for guests in the serviced apartments, while also assisting the chalet teams with all elements of the hosting service.

Main Responsibilities

• Housekeeping:
  • Conducting a thorough weekly changeover clean of the entire property and a midweek linen change.
  • Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas, kitchen and the spa area.
  • Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient.
• Stock: Co-ordinating stock and linen requirements for the property, as well as monitoring the laundry standards of the external supplier and reporting any issues.
• Shopping: Assisting with daily bread deliveries and guest grocery shopping.
• Maintenance: Completing daily checks of the property and reporting any damage or issues to the Apartment Manager.
• Health & Safety: Upholding hygiene and safety standards in accordance with company policies.
• Driving Duties: Providing the in-resort driving service for guests as needed.
• Guest Concierge: Covering the phone available to guests on the Apartment Manager’s day off.
• Chalet Service: Serving breakfast, afternoon tea, and the evening meal.
• Cooking: Providing a simple cooked breakfast for guests on the chef’s day off.

Package
Our teams work hard, and we recognise that with a competitive salary and benefits package. In addition, we organise team events throughout the year and run a monthly award to celebrate outstanding employees.

• Competitive base salary with paid overtime.
• End-of-season performance-based bonus.
• Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract).
• Accommodation with a shared bedroom and facilities.
• Meals provided whilst working in a catered chalet and topped up with a monthly contribution for groceries when working in a self-catered property.
• Full area ski pass reimbursement.

All applicants must:

• Have an EU Passport or French Carte De Séjour
• Have a Full Driving Licence, held for 2 or more years
• Be aged over 21 – for vehicle insurance purposes