Constance Ephelia
Pubblicata
Housekeeping Manager
Cosa comprende il lavoro
Job Brief
As Housekeeping Manager you are responsible in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure that standards are met in all areas.
DUTIES AND RESPONSIBILITIES:
- Direct work assignments of supervisory and non-supervisory Team members
- Monitor Housekeeping Team Members to ensure guests receive prompt and courteous service and that all guests' profiles are adhered to
- Inform other operating departments of Housekeeping matters, in particular Front Office to ensure accurate room status, as well as Engineering and Laundry
- Schedule routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms
- Inspect guest rooms and all public areas and restaurants on a regular basis to ensure furnishing, facilities and equipment are clean and in good condition
- Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
- Keep an open channel of communication with subordinates and superiors on a daily basis
- Maintain a steady flow of communication within the Housekeeping Department
- Monitor and ensure consumption of guest supplies is under control
- Assists in monitoring Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
- Coordinate routine cleaning programs including spring cleans, etc.
- Ensure all Health and Safety legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
Candidate Requirements:
- Diploma/Degree in Hotel Management or related discipline with at least 3 years’ experience as Housekeeper Manager
- At least 5 years experienced in housekeeping division with a minimum of 3 years in a managerial capacity.
- Thorough knowledge of modern housekeeping techniques and the latest in cleaning technology, hygiene & safety standards.
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Knowledge of various chemicals and cleaning equipment.
- Excellent communication skills, team work and customer service
- Excellent people management skills.
- Previous experience in an Island environment would be an advantage
- Dipartimento: Housekeeping
L'azienda
Overlooking the Port Launay National Marine Park, Constance Éphélia Seychelles enjoys a unique location set within 120 hectares of land with luxuriant and rare vegetation on Mahe.
Each of the five restaurants has its own culinary concept. Guests can also enjoy drinks and cocktails while cooling off at indoor and poolside bars.
Constance Éphélia Seychelles has developed its services in banqueting and event organisation. The hotel also proposes various land and water facilities. After joying thrilling sports activities like wall climbing and canoeing, guest will relax at the spa village of 5000m2, offering prestigious Shiseido treatments.
