db Group

Pubblicata

AKI London - Host

Cosa comprende il lavoro

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank.

We are looking for a talented and motivated Host who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities

Job Role

Welcome guests warmly upon arrival, providing a friendly and professional first impression.
Manage reservations, walk-ins, and waitlists accurately and efficiently to optimize guest seating.
Escort guests to their tables promptly, coordinating seamlessly with the service team.
Maintain the cleanliness and organization of the host station and entrance area at all times.
Answer guest inquiries courteously, providing helpful information about the venue, menu, or wait times.
Assist in managing guest flow during busy periods to minimize wait times and ensure optimal seating.
Handle guest requests and special seating arrangements with professionalism and attention to detail.
Communicate effectively with the front-of-house team to support seamless service delivery.
Assist with opening and closing duties as required.

Job Requirements

Previous experience in a host/hostess role or customer service position, preferably in a restaurant or hospitality setting.
Exceptional communication and interpersonal skills with a welcoming and polite demeanour.
Strong organizational abilities and attention to detail.
Proficiency with reservation systems or the ability to learn new software quickly.
Ability to remain calm and composed in a fast-paced environment.

Why Join Us?

At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Host , you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised.

We invest in professional growth through regular training and development opportunities. Team events and employee recognition initiatives are also part of our culture, we celebrate success and reward dedication. Our team members enjoy a dynamic workplace and have opportunities for internal mobility within our hotels, restaurants, and retail outlets.

To Apply

Please submit your CV.

We look forward to reviewing your application.

Dipartimento: Reception

L'azienda

db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.

db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.

These are the ten chapters of the db story.

Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.

Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.

Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.

We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.

Enjoyment
Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.

An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.

Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.

Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.

Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.

To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.

Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.

Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.

The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.

We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.