Hard Rock Hotel - Income Auditor
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Hard Rock Hotel Malta is more than just a hotel—it's a lifestyle destination where exceptional guest experiences, entertainment, and hospitality come together. We are looking for a detail-oriented and analytical Income Auditor to join our Finance team and help ensure the accuracy and integrity of our daily revenue reporting.
Position Summary
The Income Auditor is responsible for verifying, reconciling, and auditing all hotel revenue transactions to ensure accuracy, compliance with company policies, and adherence to internal controls. The role works closely with operational departments to ensure all revenues are properly recorded and accounted for.
Key Responsibilities
- Audit daily revenue generated by all hotel outlets, including Rooms, Food & Beverage, Spa, Retail, and other revenue centers.
- Reconcile daily sales reports with the Property Management System (PMS), Point of Sale (POS) systems, and payment records.
- Verify cash, credit card, city ledger, and other payment transactions.
- Investigate and resolve discrepancies, shortages, overages, and posting errors.
- Prepare and distribute daily revenue and management reports.
- Review complimentary rooms, house use, discounts, rebates, refunds, and void transactions for compliance with company policies.
- Ensure revenue is recorded accurately in accordance with accounting standards and internal procedures.
- Maintain accurate audit documentation and supporting records.
- Assist with month-end closing activities and balance sheet reconciliations.
- Support internal and external audits by providing the required documentation and reports.
- Monitor compliance with financial controls and recommend process improvements where necessary.
- Work closely with operational departments to ensure correct revenue capture and reporting.
- Perform any other duties assigned by the Financial Controller.
Requirements
- Diploma or Degree in Accounting, Finance, or a related field.
- Previous experience in an Income Auditor, Night Auditor, Accounts, or Finance role, preferably within hospitality.
- Good understanding of hotel revenue cycles and accounting principles.
- Experience working with hotel PMS and POS systems is considered an asset.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Strong analytical and numerical skills.
- Excellent attention to detail and high level of accuracy.
- Good organisational and time management skills.
- Ability to work independently while meeting deadlines.
- Strong communication and interpersonal skills.
- Good command of written and spoken English.
What We Offer
- Opportunity to join an internationally recognised hospitality brand.
- Professional development and career growth opportunities.
- Dynamic and collaborative working environment.
- Employee discounts across participating Hard Rock and db Group properties.
- Health insurance in accordance with company policy.
- Competitive salary package based on experience.
If you have a keen eye for detail, enjoy analysing financial data, and are passionate about maintaining accuracy and compliance, we would love to hear from you.
- Dipartimento: Risorse umane
L'azienda
db has a vision which is as clear as it is ambitious. We run db Seabank Resort + Spa, db San Antonio Hotel + Spa, 3 Hard Rock Cafe Restaurants, Starbucks Malta, Blu Beach Club, Amami, Westreme, Nine Lives & AKI, which strive to be rated by guests amongst the top in Malta and Europe.
db has a story to tell. About itself and what it stands for. About where we see ourselves in the world. Above all, it is a story of the people who enter our hotels as guests and leave as friends.
These are the ten chapters of the db story.
Excellence in everything
db management will not strive to be excellent. It is so. For us, excellence is not a goal but a way of doing things - by putting our heart in it for our guests.
Excellence is not limited to what is visible or directly experienced by our guests. It is the foundation of the brand and what integrates it into a single streamlined operation.
Value for money
Today’s tourism world has become one giant, completely open, market. Low cost travel has made competition healthier. With information just a mouse click away, guests’ choices have become easier. And user review sites and social media pages have made guests’ opinion king.
We at db welcome this new tourism world and embrace its challenges with pride and enthusiasm. Because it suits us fine. Because, quite simply, we offer value for money in everything we do.
Enjoyment
Our hotels and resorts are designed and operated to offer excellent accommodation and unique restaurants. But we know that our guests expect that something extra from us – the choice to enjoy themselves according to their preferences. That’s precisely why enjoyment has its own page on the db menu.
An experience, not just a stay
A hotel stay comes and goes. But an experience lasts for a very long time. We at db do our very best to turn our guests’ stay into a unique and memorable experience.
Guests always come first
At db we don’t just believe that guests always come first. This principle defines who we are and what we stand for. We look at our hotels and resorts as places where our guests find and get what they are looking for.
Our best teacher and partner is the guest with a helpful suggestion. Listening to his or her view is the best way to keep tweaking our systems to deliver what guests desire. And deserve.
Close to you
For us, there’s more to good service than being polite and sticking to a set of rules. We treat our guests as members of our ever-growing family. To us, they are men, women and children who for a short period call one of our hotels home.
To achieve this goal our staff plays a fundamental role. That is why they undergo regular training and develop their career plans closely with us. After all, to our clients they are db.
Those who seek us
Our guests tend to look for comfort, good service, variety and a relaxing time away from it all. They also want what they desire to be within arm’s length. And we oblige.
Hosting guests from over the world
db’s hotel systems and operations are geared to host guests from all over the world, embracing widely different cultures. We pride ourselves in being sensitive to the customs, norms and preference of all our guests.
The world is our oyster
db hotels and resorts will not remain where they started. We are positioned for the global, not just the local, market. Our offer is designed to be unique and competitive across and beyond national frontiers.
We are (part of) the world
db is a business. But we are also members of the communities and societies in which we operate. We take this membership very seriously and it is part of our mission to give a positive and distinctive contribution to the places, cultures and countries where we work.
