Front of House Assistant
Cosa comprende il lavoro
We are looking for a Front of House Assistant to join our team at Eden Locke, Edinburgh.
Our teams bring our vision of soulful hospitality to life, creating memorable experiences for our guests across our locations in the UK and Europe.
When and Where?
24 hours per week, over 3 days
We believe in working flexibly, including flexibility around working days, weekends, bank holidays and working hours.
About Eden Locke
Eden Locke is a peaceful haven for sleeping, working and living, just minutes from Edinburgh’s main sights. Set behind a beautiful Georgian façade, our 72 apartments combine the comfort of home with thoughtful design and warm hospitality.
About the Job
As a Front of House Assistant, you will make sure our guests receive a warm and welcoming experience from arrival to departure.
Your responsibilities will include:
• Welcoming guests and supporting check ins and check outs
• Handling bookings, payments and guest requests
• Welcoming guests and helping in our F&B areas
• Delivering food and drinks and keeping the space clean and inviting
• Handling guest issues with a positive and solution focused approach
• Supporting events and activations
• Working flexibly across the hotel and supporting your colleagues
• Following hotel, health and safety and brand standards
What We're Looking For
• Previous customer service or hospitality experience is preferred
• Friendly, confident and professional communication
• Good attention to detail and the ability to multitask
• A positive, can do attitude and willingness to use your initiative
• Comfortable working as part of a team
• Confidence using IT systems
Most importantly, we are looking for someone who is warm, proactive and genuinely enjoys creating great experiences for people.
- £12.71 to £12.71 per hour
- Dipartimento: Reception
Su di te
- Lingua richiesta: Inglese.
L'azienda
🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO)
👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more)
At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality.
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✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration.
We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller
Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul.
We call it ‘soulful hospitality’ 💚
We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com
Start here. Go anywhere.
We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work.
We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us.
Join us and you'll find a place where you can be you and where you can belong.
