Assistant Camp Manager

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons Tented Camp, Golden Triangle

Nestled near the convergence of the Ruak and Mekong Rivers, offers a unique vantage point overlooking Thailand, Burma, and Laos. This luxurious escape, reached by a boat journey down the Ruak River, is enveloped in a thick bamboo forest, combining the thrill of a jungle adventure with the comfort of the Four Seasons brand. The camp boasts 15 uniquely decorated tents and an Explorer’s Lodge, all reminiscent of 19th-century expeditions with handcrafted furnishings and modern amenities. Dine in style at Nong Yao, offering diverse cuisines, or enjoy a drink while watching the sunset at Burma Bar. From rejuvenating spa experiences amidst the bamboo forests to sightseeing trips exploring the rich history of the Golden Triangle, this camp promises a blend of nature, luxury, and cultural immersion.

Assistant Camp Manager

The Assistant Camp Manager will provide leadership and management for all operational Hotel personnel: directly for multiple key management personnel and indirectly for non-management personnel.  Responsibilities include acting as the manager on duty in the hotel to resolve guest concerns, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.  This position is also responsible for interviewing, training, scheduling, giving feedback and handling coaching conversations with employees as well as assisting with strategic planning for the continued success of the Hotel. Managing revenue, labor and expenses is a part of the ACM role. This role has direct contact with employees and guest and as such good communication skills are a necessity.  This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.

The position reports to the Camp Manager.

The hotel will obtain work authorization.

Qualification

• Strong and successful experience in Food & Beverage
• Exceptional multi-area operator experience. Focus on driving exceptionally high quality product is crucial and the ACM is accountable for ensuring the operational departments are delivering expected service levels
• On the floor leadership style, driving service execution through staff and guest engagement.
• Exceptional communication skills and the ability to adapt to various audiences. A thoughtful, mature and diplomatic style is essential in order to be successful to deliver messages and goals
• An excellent eye for detail, product quality, trends, luxury guest expectations in a Camp setting

What to expect: you will…

• Be a champion of the Golden Rule: Do unto others as you would have them do unto you
• Be part of a cohesive team with opportunities to learn, grow and develop
• Have the opportunity to engage in diverse and challenging work
• Be recognized for excellence
• Derive a sense of pride in work well done

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