Assistant Director of Food and Beverage

Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).

Four Seasons Hotel İstanbul at the Bosphorus is seeking an Asst. Director of Food and Beverage. Don't miss this unique opportunity to be part of our award winning team, while excelling your career with the world's leading luxury hotel company!

Join our Team

The Director manages the Food & Beverage Operation which includes all restaurants, bars & lounges, banqueting & outdoor catering, room service and private bars. The primary responsibilities for this position are to ensure our guests receive the highest level of food quality and service, manage and develop a team, devise and monitor an annual budget, manage labor control and operating expenses and develop relationships with key suppliers and industry associates. We are looking for an experienced Asst. Director of Food & Beverage individual who has a solid knowledge& experience of food & beverage, has creativity and flair, and is able to evidence good business acumen, a strong work ethic and people-management skills. University diploma, hotel administration degree and postgraduate preferred.

Minimum of 6-7 years experience in Food & Beverage in management positions in the hotel (preferably Four Seasons) Operation hotel experience preferred.

Ideal Candidate

We are looking for individuals who possess

Key Knowledge

• Excellent reading, writing and oral proficiency in English Language.
• Experienced in all aspects of food and beverage service and product.
• Strong command of motivational skills.
• Excellent budgeting and accounting management.
• Strong command of interpersonal skills.
• Strong motivational skills..
• Excellent computer skills (Microsoft Office-Adobe Reader) including general command of PMS and POS System

Key Functions

PEOPLE

• Pro-actively works with Human Resources on recruitment.
• Actively networks within the community to attract potential candidates for recruitment purposes. Meets established goals in Employee Turnover.
• Monitors the completion of the First Day Orientation Checklists and Training Checklists by required dates.
• Regularly reviews the Standards Training Manuals for all food & beverage operational positions and development of an effective group of divisional designated trainers.
• Stimulates Department Heads to develop creative training methods to ensure that standards are known and able to be performed by all staff.
• Actively participates and pro-actively nominates managers to attend FS Management Development Programs. Supports and ensures new manager’s orientation (NMO) is completed within the first 30 days.
• Conducts timely and quality reviews and ensures all Department Heads follow suit.
• Deals with all disciplinary and grievance matters in a consistent manner and ensures each issue is appropriately documented.
• Actively addresses any issues arising from Direct Line Meetings and Opinion surveys, ensures follow-through and provides preventative measures to avoid reoccurrences.
• Monitors that departments meetings are conducted on a monthly basis with minutes circulated.
• Conducts effective divisional meetings; appropriately communicates and completes any action items.
• Receives positive results on Employee and Management Opinion Surveys.

PRODUCT

• Ensures the delivery of Four Seasons service levels for the breakfast, lunch, afternoon tea, beverage service, dinner, private bar, banquet/conference, amenity and special request of the guest.
• Organizing and conducting continuous and routine testing of core and service culture standards with the staff and setting the example for standards execution.
• Creating a positive climate for standards awareness execution and testing.
• Serves as senior management representative in resolving guest problems/complaints; manages Glitches effectively.
• Ensures all Food & Beverage departments are immaculate, highly organized and well maintained to provide the optimal working environment for the staff.
• Acts as  the driving force of product improvements and innovations with the F&B Departments Heads?
• Ensures guest feedback systems are operating well and a fast recovery system is in place.
• Ensures the highest standards of hygiene and sanitation are maintained throughout the F&B areas in accordance with FS standards and Government regulations.
• Achieves agreed goals in Richey scores and Guest comment Card scores; Improves scores as agreed.

PROFIT

• Closely monitors and effectively manages labor costs; plans vacations effectively and ensures proper service levels are provided with the labor standards, while minimizing OT.
• Complies with Wage & Hour Laws.
• Consistently monitors and effectively manages expenses; closely monitors purchase requests, checks and other disbursements paperwork in a vigilant fashion.
• Promotes & provides a safe working environment: is involved in accident follow-up, transitional duties, and future prevention of accidents
• Prepares annual budget for revenue and costs; offers sound proposals for annual capital requirements.
• Actively participates in monthly forecasting of expenses and revenues.
• Develops /Programs/promotions  to attract & retain customers. Effective profitability initiatives .
• Install yearly Marketing Plan key strategies are in place and have been communicated to staff.
• Quickly disseminates information to appropriate departments (e.g. short- term occupancy fluctuations, special requests, last minute function changes).
• Department Managers are fully informed of the financial performance of the division on an on-going basis.

KEY TASKS

• Safeguard guests and employees with knowledge and application of safety, accident prevention, fire drills and first aid.
• Develop and maintain effective communications between all operating departments.
• Respond properly in any hotel emergency or safety situation.
• Perform other tasks or projects as assigned by hotel management and staff.

About Four Seasons Hotels Istanbul
A thriving metropolis that connects continents, cultures and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations. Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, almost resort-like experience that welcomes guests with luxurious sophistication. Like staying in a friend’s home, Four Seasons Hotel Istanbul at Sultanahmet greets guests with a warm embrace, and ushers them to a front row seat to culture, peeling back layers of history as they discover more about the world.  

Sky’s the Limit
Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 100 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

What to Expect
Competitive Salary & Wages
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals

Discounted Indoor Parking Privileges
… and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

Legal Disclaimer:

7 Nisan 2016 tarihli Resmi Gazetede yürürlüğe giren 6698 Sayılı Kişisel Verileri Koruma Kanununa istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup, kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.

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