Assistant Spa Manager

FS One Dalton- Watch Video

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

  https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! 

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Spa team as a Spa Assistant Manager!

Responsibilities Include (but are not limited to):

• The ability to assist the Director of Spa with the supervision, management and growth of all Spa staff.
• The ability to supervise the Spa Staff.
• The ability to interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her.
• The ability to monitor the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follow-up.
• The ability to maintain a safe and hazard free environment for all staff and guests and promote safety awareness at all times.
• The ability to review all suggestions and comments from guests and make necessary adjustments.
• The ability to keep accurate and up-to-date records and statistics on the Spa as well as of Spa employees.
• The ability to develop all operation manuals for department and implement training programs to ensure the growth of the department.
• The ability to ensure timely and effective performance reviews for the department.
• The ability to participate in regular staff meetings keep employees informed of hotel policies and changes as well as ways to increase sales and service.
• The ability to keep the Director of Spa informed about the department, all employees' performance, and guests concerns and comment
• The ability to assist other departments when possible.

Preferred Qualifications and Skills:

• Excellent reading, writing and oral proficiency in the English language.
• Excellent communication skills.
• Basic knowledge of Microsoft, One Drive and Book4Time preferred.
• Supervisory experience preferred.
• A thorough understanding of Spa treatments and The Spa environment.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences. 

If you're looking for a challenging and rewarding career in hospitality and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

• FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance
• Vacation & Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

We look forward to receiving your application! 

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf