Bartender

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 180 + Hotels and Private Residences in major city centers and resort destination in 47 countries, and with many more projects in development stage, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Main Duties/Description:

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
  
  
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
  
  
• Breakdown, clean and set-up front and back bars as well as other back-of-house areas.
  
  
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.
  
  
• Work harmoniously and professionally with co-workers and supervisors.
  
  
• Ability to work closely with Stewarding & Culinary teams and Housekeeping.
  
  
• Plate, prepare food & beverage items and serve as indicated in the Standards Training Manual.
  
  
• Assist with food & beverage service throughout hotel, guest rooms, meal periods, special events etc.
  
  
• Assist colleagues within the department to complete other duties (i.e. food running, clearing, cleaning, mise-en-place, polishing equipment etc)
  
  
• Operate tea/coffee making equipment at any time based on guest requests and BEO instructions.
  
  
• The ability to handle all monies and keep a bank float from the hotel.
  
  
• The ability to requisition, pick up, verify, and put away all requisitions for liquor, wine, beer, juices, soft drinks and food items used for the bar areas.
  
  
• The ability to offer guests of the outlet an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
  
  
• Stock the bar areas with spirits, wine, beer, juices, soft drinks, glassware and condiments.
  
  
• Possess excellent working knowledge of all products served, inclusive of port, sherry, Armagnac, eau de vie, cognac, other digestifs and specialty mocktails/cocktails.
  
  
• Develop a complete working knowledge of the menu items and their ingredients and preparation.
  
  
• Check, maintain and recheck the bar/s during service.
  
  
• Utilize the hotel's point of sale system ringing up sales, printing checks, closing checks and completing closing readings.
  
  
• Ensure proper pouring, mixing, blending, etc. of drinks.
  
  
• Change ashtrays, serve cigarettes/cigars, upsell shisha where available and wipe down bar area.
  
  
• Answer telephones according to Four Seasons' standards and take reservations or provide information regarding the lounge or any other hotel service.
  
  
• Recognize and address potential intoxicated, disruptive or undesirable guests.
  
  
• Report any accident immediately, no matter how minor, to a manager.
  
  
• Avoid or handle a guest walk out.
  
  
• The ability to respond properly in any hotel emergency or safety situation.
  
  
• The ability to carry trays, bus and reset tables with linen, china, glass and silver.
  
  
• The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.
  
  
• Take an active role in implementing safety procedures and following up within the department.
  
  

Preferred Qualifications and Skills:

• Excellent reading, writing and oral proficiency in the English language
  
  
• Minimum 2 years experience working as a Bartender in a five-star luxury hotel
  
  

The benefits offered by Four Seasons Hotel Kuwait include:

• Full board shared living accommodation in a high quality, well-resourced compound
  
  
• Complimentary nights at FS Hotels worldwide
  
  
• Regular social and sporting events
  
  
• Paid home leave tickets
  
  
• Quality employee meals
  
  
• Free transportation to and from work
  
  

Work Authorization

Hotel will apply for the work authorization for the successful candidate

We look forward to receiving your application!