Capa Host (On-Call)

Four Seasons Resort Orlando at Walt Disney World 

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.  

Join our AAA Five Diamond property in Central Florida! 

The Opportunity: 

Capa Host (On-Call)

Who We Look For: 

We are looking for an individual who can provide support in Capa, our Spanish-influenced cuisine, rooftop steakhouse and bar with prior experience in Food & Beverage. In this role, you will perform in a public relations capacity when promoting Four Seasons and is responsible for the guests’ first and last impression when visiting Capa.  

Responsibilities:  

• Maintaining the reception area and entrance in all aspects of stocking and cleanliness  
  
  
• Seat guests and parties at the appropriate tables and timeframes  
  
  
• Assist the department managers with training of new employees as requested  
  
  

• Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service  
  
  

Minimum Requirements: 

• One year of experience in an upscale, fine dining establishment preferred 
  
  
• One year of OpenTable/Guest Center experience preferred 
  
  
• Must have open availability Thursdays-Saturdays
  
  

Working Knowledge Requirements: 

• Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet 
  
  
• Comply with Payment Card Industry requirements (PCI Compliance)  
  
  
• Be aware of the Company’s leadership team and know their extension numbers, locations and positions  
  
  
• Work as a team, assisting all guests’ and employees’ needs and inquiries 
  
  

• Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times 
  
  
• Be aware of the timing for the daily lighting of all Disney firework shows 
  
  
• Be aware of Capa's signature dishes and be able to make basic food and cocktail recommendations to guests 
  
  
• Be aware of all reservations policies and be able to make reservations 
  
  
• Be aware of all cancellation fees, cake fees, corkage fees, etc. 
  
  

• Opening and closing duties 
  
  
• Proper lifting techniques  
  
  
• Guest relations 
  
  
• Sanitation and safety 
  
  
• Safe alcohol service 
  
  

• High volume operations 
  
  

Comprehensive Benefits: 

• Energizing Employee Culture where you are encouraged to be your true self!   
• Comprehensive learning and development programs to help you master your craft.   
• Inclusive and diverse employee engagement events all year-round.   
• Exclusive discount and travel programs with Four Seasons  
• Competitive wages
• 401(k) and Retirement Plan Matching  
• And so much more! 

Want to know more about working for Four Seasons Orlando? Take a look: https://youtu.be/YPmnYCqCQQo   

Want to know what is going on at the property right now?  

Visit our sites at LinkedIn:  http://bit.ly/2wnjhRm   

Twitter:  http://bit.ly/2vxeVcF    

Facebook:  https://www.facebook.com/FourSeasonsResortOrlando/   

Four Seasons Hotels & Resorts, Employer of Choice 

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts 

We look forward to receiving your application! 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf