Concierge Supervisor (Seasonal 2024)

Join Our Vibrant Team for Spring/Summer Season 2024!

We are OFFICIALLY opening our doors to talented individuals who are eager to contribute to our success and join our ever-growing family.  If you're passionate, driven, and ready to be part of a dynamic team, we want you!

Four Seasons Hotels and Resorts offers hospitality professionals an opportunity to pursue a lifelong, rewarding career potentially spanning the globe. Attitude counts as much as skill at Four Seasons, so we hire motivated, highly driven people whom we train to perform to the best of their abilities in an environment that encourages them to flourish. Ultimately, our culture breeds success for all—including the company—and rewards it in many different ways.

Since re-opening in 2019 after a full renovation, Four Seasons Astir Palace Hotel Athens has redefined the luxury hotel market in Greece and the Eastern Mediterranean. Named Greece’s Leading Luxury Hotel in 2022 at the World Travel Awards, and awarded the 35th position in 50BestHotels, this stylish Athens Riviera icon dazzles all who visit with her rich heritage and serene setting overlooking the Aegean Sea.

Four Seasons Astir Palace Hotel Athens is looking for a Concierge Supervisor who will be part of the world's leaders and experts team in the Hospitality industry!

THE MAIN RESPONSIBILITIES are:

• Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. 
• Concierge Supervisor will be responsible for managing the first impressions of our Guests and, therefore, must perform to the highest Four seasons standards. 
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions.
• Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.  

THE REQUIREMENTS are simple:

• Fluency in English is required
• EU citizenship is required

Employees at Four Seasons Astir Palace Hotel Athens offer unrivalled service to an interesting and diverse clientele of local and international guests, including many repeaters. The Hotel features 303 keys, seven eclectic food and beverage outlets, plus luxury amenities including private pools, three private beaches, water sports, a tennis academy, and a Hippocrates-inspired spa.

Working at Four Seasons Astir Palace Hotel Athens means joining a forward-thinking and fun-loving team who work together to exceed guest expectations. When employed in Four Seasons Astir Palace, you will enjoy our Employee benefits, which include:

• Employee Meals;
• Uniform & Laundry;
• Bus Transportation to/from Elliniko;
• Monthly Employee Recognition Program;
• Opportunities for Global Travel through Task Forces and Transfers;
• Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).