Food and Beverage Administrative Assistant (Non-Management)

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. 

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do. 

About Four Seasons Resort Costa Rica at Peninsula Papagayo:  

From our hillside perch overlooking the Pacific Ocean, our expansive Costa Rican resort offers privacy while being your launching pad into boundless adventures. After a day of zip lining, surfing or hiking a volcano, return to our tropical retreat for farm-to-table dining from one of our five restaurants and bars, refreshing swims or relaxing spa treatments. With customized itineraries for families and couples alike, we can’t wait for you to experience “pura vida” at Peninsula Papagayo.

The Role of Food and Beverage Administrative Assistant (Non-Management)

We currently have an opportunity for an experienced, and organized Food and Beverage Administrator to join our team at FOUR SEASONS PAPAGAYO, COSTA RICA.

Reporting into the Assistant Director of Food and Beverage, you will manage administrative responsibilities to support the Food and Beverage department.  Responsibilities will include correspondence, reports, taking and distributing departmental and divisional meeting minutes, maintaining files, schedules and calendars for the Food and Beverage leadership team, assisting in restaurant reservations, and catering inquiries, and assisting in completing special projects.  You will also be responsible for handling issues that may require sensitivity and use of sound, independent judgment, as well as for managing complex schedules and dealing with shifting priorities.  

Our Ideal Food and Beverage Administrative Assistant (Non-Management) candidate will have:

• A solid work ethic, high proficiency in Microsoft Office and Opera, a high level of integrity, attention to detail, cross cultural sensitivity, and customer service orientation.  You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel; creating a great workplace for all great people to deliver great experiences.
• Fluency in Spanish and English is a must for this location, along with eligibility to work in Costa Rica.
• Previous experience in hospitality industry.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”

ESSENTIAL FUNCTIONS:

• Able to maintain professional business confidentiality.
• Able to properly handle, use and maintain office equipment and supplies; maintain the proper organization of F&B office.
• Types memorandums, letters, faxes, reports and other correspondence including those of confidential nature for superior and his assistance.
• Maintains proper records of all memos, letters and correspondence. Organize and file documents in a systematic manner.
• Takes and transcribes minutes of F&B and Room divisions departmental meetings.
• Drafts routine, simple correspondence and memorandum.
• Answer and places telephone calls for superior, arranges appointments and reminds him of it.
• Answer and places telephone calls for F&B related issues, be able to accommodate requests and/or direct them to appropriate departments.
• Opens, reads and sorts incoming mail for the department/division, dispatches and records outgoing mail.
• Maintains adequate stock of office supplies. Controls all stationary supplies for the department.
• Liaison with purchasing on purchase related issues, all purchase requests and purchase orders.
• Accommodate requests and questions from clients. Able to interact with them as required.
• Well versed with personal computer and operates various computer software programs such as LotusNotes, Microsoft Office etc. in order to increase office efficiency. LotusNotes，
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with employees, co-workers and superiors, both intra and inter-department.