Food and Beverage Operations Manager

OUR VISION:

We are New York’s Luxury Lifestyle Icon.

OUR MISSION:

To inspire meaningful connections…

To curate exceptional experiences…

To deliver passionate service…

       …with kindness, care and a commitment to excellence

Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.

OUR PURPOSE:

To Enrich the Lives of Employees, Guests and the Community around us

OUR VALUES:

We think differently

We are client obsessed

We have passion

We own it

We truly care about each other

We have integrity

Join Our Team

The Four Seasons Hotel New York Downtown is looking for a Food & Beverage Operations Manager who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Food & Beverage Operations Manager, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

This position reports to the Hotel Manager.  

Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Food & Beverage Operations Manager, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.

WHO YOU ARE:

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.

Responsibilities:

The F&B Operations Manager oversees all facets of the Banquets, Stewarding and IRD Department.  They are expected to  coordinate the set-up and service of all functions in the hotel.  They also coordinate, hire, train, discipline, and supervise the Banquet and IRD staff.

Preferred Qualifications and Skills

We are looking for an individual who poses an affinity for guest service!  You will be an experienced customer service professional with the ability to multitask, problem solve and have a passion for service and hospitality. You will be a willing team player, comfortable with computer systems as well as communicating directly with our guests and team members. We are looking for individuals who have a thorough knowledge of guest service, banquets/catering and excellent leadership skills. 

We are looking for candidates who have excellent personal presentation and strong interpersonal skills.

This position involves a heavy volume of guest contact and fluency in reading, writing, and spoken English is required. The ideal candidate will also have solid food and beverage knowledge. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays. Applicants are required to have two to three years previous employment in a related position.  A college degree is preferred.   Prior union experience is beneficial.

What to Expect:

You Will…

Be part of a cohesive team with opportunities to build a successful career with global potential

Have access to a robust benefit plan

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://twitter.com/fsnydowntown 

https://www.facebook.com/FourSeasonsHotelNewYorkDowntown 

We look forward to receiving your application

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Salary Range: $88,000-$94,000

We look forward to receiving your application.

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.  To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf