IT Specialist

Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. 

The Role

We are currently recruiting for an IT Specialist. This is a non-management, hourly position. An IT Specialist is responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.

Preferred Qualifications

Seeking an individual with the right attitude, dependable, willingness to learn and great customer service skills. Other highly desirable qualifications (however not required):

• Technical background, MCSE or strong networking skills.
• Prior education and/or experience supporting complex networks.
• 1 years’ experience in hotel IT.
• Ability to problem-solve and trouble-shoot issues as they arise.
• Ability to provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
• Knowledgeable of Desktop OS and applications including patches.
• Ability to assist with at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).
• Perform all other tasks or projects as assigned by hotel management.
• Flexible schedule required to include weekends and holidays
• All applicants must have the proper legal documents to work in the United States.

What to Expect: 

• Competitive Wage
• Wage - $28.09/hour
• Be part of a cohesive team with opportunities to build a successful career with global potential 
• Medical, dental, and vision insurance 
• Holiday, vacation, and sick pay 
• 401k participation with a company matching program 
• Complimentary stays at Four Seasons worldwide (subject to availability) 
• Free employee meals prepared by the culinary team 
• Complimentary dry cleaning of employee uniforms 
• Free employee parking 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf