Massage Therapist (On-Call)

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.  

The Opportunity: 

We are seeking an On-Call Massage Therapist, an exciting opportunity to be part of the new Four Seasons Hotel and Private Residences Nashville! 

An integral member of the Spa, the Spa Therapist position performs body treatments according to established Four Seasons protocols. This position ensures all guests' experience pure peace and relaxation. We are looking for individuals who have a solid knowledge of various treatment protocols and all candidates must have a current qualification and massage license, where applicable. 

Responsibilities Include (but are not limited to): 

• Set-up and maintain Spa including refreshments in pre-treatment and treatment areas.  
  
  
• Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with Spa services.   
  
  
• Assist guests to their appointments as they relate to Spa services.   
  
  
• Ensure an adequate supply of all guest supplies and amenities within the treatment room and lounges and ensure immaculate presentation of these items.   
  
  
• Ensure treatment rooms are fully stocked with linen and supplies at all times.   
  
  

• Maintain clean work areas in Spa Dispensary and Staff Room.   
  
  
• Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided.   
  
  
• Adhere to Four Seasons standards and massage and body treatment sequences of service.  
  
  
• Properly prepare, operate, and clean/sanitize all equipment in the treatment rooms and Spa areas.  
  
  
• Ensure compliance of daily, and opening/closing checklists by walking and ensuring all areas of treatment rooms are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment.   
  
  

• Work harmoniously and professionally with co-workers and supervisors. 
  
  

Preferred Qualifications and Skills: 

• 1-2 years' experience in a luxury spa environment or equivalent is preferred
  
  
• Massage license is current as per state law 
  
  
• CPR, First Aid Certified preferred 
  
  
• This position is physical by nature and requires candidates to meet all of the essential functions of this position 
  
  
• Fluency in reading, writing and spoken English is required 
  
  

About Four Seasons Hotel & Private Residences Nashville  

A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.  

Service Culture  

Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. 

What to Expect 

• Dynamic Employee Culture where you are encouraged to be your true self! 
  
  
• Inclusive and diverse employee engagement events all year-round 
  
  
• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay 
  
  

• Sick Pay, Disability Coverage and Life Insurance 
  
  
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts 
  
  
• Complementary Uniforms and uniform care 
  
  
• Complimentary Employee Meals  
  
  
• Comprehensive learning and development programs to help you master your craft. 
  
  

• And so much more! 
  
  

Visa Requirements 

Authorization to work in the United States is required for this role. 

FOUR SEASONS HOTELS & RESORTS 

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. 

Learn more about what it is like to work at Four Seasons, visit us: 

http://jobs.fourseasons.com/  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

https://www.facebook.com/FourSeasonsJobs  

https://twitter.com/FourSeasonsJobs  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf