Overnight In Room Dining Server - Part Time

The Overnight In Room Dining Server will serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. 

Essential Functions:

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.  
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. 
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. 
• Comply with Four Seasons’ Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co-workers and supervisors.

Minimum Requirement

•    Must be able to work overnight shifts including, weekends, and holidays.

• Minimum one year’s food service or related work.          
• Ability to communicate professional and accurately via telephone.
• Ability to count and record accurately.
• Strong F&B knowledge is preferred.
• Requires knowledge or the ability to operate computer equipment and the reservations system.
• Requires proficiency in the English language.
•    Able to stand and walk up to 8 hours.
• Able to lift and carry up to 20 pounds.

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf