Residential Maintenance Supervisor

Four Seasons Hotel New Orleans 

 Join a diverse and talented team in New Orleans! We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.  

We are looking for an Residential Engineering Supervisor who will support the Director of Engineering and Assistant Director of Engineering overseeing the day-to-day operation of the Engineering Department. The Engineering Supervisor assists in all aspects of hotel and building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC, refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This person will have strong leadership, interpersonal and analytical skills is able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service. Prior experience in a mixed-use residential hotel is preferred.

Responsibilities: 

• Assist in the training, coaching, supervising, scheduling, disciplining, and planning of activities of maintenance department staff.
  
  
• Participate in the employee performance reviews process.
  
  
•  Assist in ensuring that effective preventive maintenance schedules are followed.
  
  
•  Assist in planning and implementing procedures, systems and controls to ensure an efficient maintenance department.
  
  
• Directly supervise staff in carrying out work schedules as well as spot checking to verify quality and employee performance.
  
  
• Maintain logs on movement of stock items and tools.
  
  
• Maintain par stocks and the distribution of items.
  
  
• Ensure timely and accurate sub meter, chemical treatment, and engine room logs.
  
  
• Handle the purchasing of equipment replacement parts and repairs.  This includes contacting vendors for best prices, writing purchase orders, receiving goods, and completing projects.
  
  
• Diagnose and perform all repairs of equipment including motors, starters, breakers, chillers DOAS units and associated equipment throughout the entire building 
  
  
• Perform a variety of building maintenance duties including painting and wallpapering, window installation and repair, floor treatment and repair, door hanging and repairing, and exterior wall surfaces 
  
  
• Perform a variety of carpentry duties as assigned including repairing walls, doors and trim; furniture repairs, lockers, gate locks and fences 
  
  

• Replace burned out and defective fluorescent tubes and light bulbs; replace burned out ballasts, broken light switches, duplex receptacles, plates, and other plug receptacles 
  
  
• Repair bathroom plumbing; replace or repair leaking faucets and damaged vanity sinks; unclog toilets, shower and sink drains 
  
  
• Maintain heating and refrigeration units, replace filters and clean vents; repair coolers 
  
  
• Clean all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department 
  
  
• Maintenance and separation of refuse and trash chute and corresponding areas 
  
  

• Implement and handle preventative maintenance of all equipment and update appropriate logs 
  
  
• Respond to residents’ calls regarding maintenance of units and equipment in units or common areas in a timely manner 
  
  
• Respond to all emergency conditions such as fires, power failures, etc.  
  
  
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact 
  
  

Additional Responsibilities:

• Install or relocate any additional equipment or existing equipment when necessary 
  
  
• Assist with energy conservation and waste management programs in the hotel 
  
  
• Install electrical and mechanical systems for renovations, outlet additions and associated equipment and provide electrical set ups for exhibits including maintenance of those set-ups 
  
  

• Use systems and devices provided for the sole use of work purposes to track and communicate work orders/owner requests 
  
  
• Work harmoniously and professionally with co-workers and supervisors 
  
  

Skills & Competencies:

• Fluent in English, reading and writing 
  
  
• Secondary education or equivalent experience 
  
  
• Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or other organization 
  
  
• Requires a working technical knowledge of general building maintenance 
  
  
• Working knowledge is generally learned on-the-job or through a series of professional certifications 
  
  

• Requires knowledge of the ability to operate computer equipment 
  
  

About Four Seasons Hotel New Orleans:

With a front and centre location at the edge of Canal Street, Four Seasons Hotel New Orleans will introduce thoughtful, intelligent service to the Crescent City. Brought to you by masters of their craft, our landmark tower will be transformed when we open in the spring 2021. Guests will dine on innovative Louisiana cuisine, relax by our resort-style pool and plan their celebrations on our 34th floor observation deck boasting NOLA’s best views. 

Named one of Fortune Magazine’s 100 Best Companies to Work For over the past 22 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees – people who share a single focus and are inspired to offer great service, personify our company culture. 

A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and, on the people, we employ and serve around the world. 

Learn more about Four Seasons:

  http://jobs.fourseasons.com   https://www.linkedin.com/company/four-seasons-hotels-and-resorts   https://www.facebook.com/FourSeasonsJobs   https://twitter.com/FourSeasonsJobs  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -  http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf