Sales Manager

·         Identify and target group customers that will generate business on behalf of hotel but not conflict with WSO efforts.

·         Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved.

·         Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets.

·         Utilize Various Prospecting Resources to solicit and secure business on behalf of hotel.

·         Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for group business development.

·         Follow up on all business inquiries and leads and qualify business to generate group room nights and associated food and beverage revenue to impact RevPar performance. 

·         Create and execute account plans for assigned market territory to ensure maximum group revenue and budgeted group targets are achieved. 

·         Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.  

·           Uncover potential P2P leads on behalf of sister properties and the company.

Prioritizing & Time Management:

·         Treat active selling, solicitation and business development as #1 job priority.

·         Protect the Golden-Selling Hours. Allocate time and resources as appropriate for account potential.

·         Schedule activities effectively and meet deadlines.

·         Handle sales calls and trips in a cost and time-efficient manner and within compliance of established budgets. 

Plan activities in advance. Ability to coordinate special events, promotions and other required management duties as assigned.

·         Establish and maintain strong Delphi hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards.

·         Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with corporate or travel industry business.

·         Participate in sales meetings, pipeline meetings and leadership meetings as required.

·         Respond and maintain effective correspondence with all potential and existing clients. 

·         Follow up on all pending and currently booked business details.

·         Produce monthly sales recaps of market achievement based upon marketing plan objectives.

·         Produce and execute quarterly and annual action plans. 

·         Participation and contribution to annual Marketing Plan including proposing and managing territory sales expenses and travel budgets

·         Initiates booking feedback as needed with the DOS, DOM and GM during the sales process up to and including contract.