Senior Director of Sales (Cluster Role)

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

The Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a five-floor, 300,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105  hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Positions

The Four Seasons Hotel Kuala Lumpur is looking for a Senior Director of Sales. Candidates with passion for excellence, expertise in hospitality sales and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Marketing Division, the Senior Director of Sales works across disciplines to deliver an exceptional experience and provide leadership. This position reports to the Director of Marketing. This position is responsible for the sales department of both Four Seasons Hotel Kuala Lumpur and Four Seasons Resort Langkawi.

The Senior Director of Sales will proactively solicit new corporate accounts, groups and event bookings for the hotel, from accounts within the designated segment and territory.  In addition this position is responsible for planning and executing sales trips, client events, sales calls and customer recognition to effectively position the hotel in the buying cycle. Actively partake in the weekly group pipeline meeting, yield strategy/forecast meetings. This position will include travel to designated territory. Ability to handle key accounts and to provide market intelligence for the group pipeline, yield/forecast meetings, marketing plan and annual fiscal budget. Follow - up on all leads and maintain a good relationship with key accounts.

Candidates should exhibit excellent  interpersonal and communication skills, and team leadership competencies. Able to manage, motivate and lead the sales managers to achieve their goals.

Oversees and directs the sales efforts of both Four Seasons Hotel Kuala Lumpur and Four Seasons Resort Langkawi.  Responsible for the management of the Sales Team.  Assists the Director of Marketing in achieving business growth and profitability objectives, integration with the hospitality operations departments and development of budgets and business plans.

Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language is required. Local market knowledge is essential and candidates must hold the legal right to work in Malaysia

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence