Recreation Supervisor

Job Summary:
As a Recreation Supervisor you are responsible for supervising Pool, Beach and recreation operations of the resort.

Job Duties and Functions:

* Actively monitor the guest experience through ongoing, in-person interactions, ensuring service excellence and anticipating guest needs.

* Lead by example, setting high standards of professionalism, hospitality, and teamwork across all Pool, Beach, and Recreation operations.

* Plan and coordinate daily surprise and delight around the Pool & Beach.

* Plan, coordinate, and execute diverse wellness and recreation activities tailored to the resort's guest profile.

* Collaborate with third-party vendors for specialized activities, ensuring seamless execution and accurate, timely invoicing.

* Ensure Pool & Beach area is exceptionally clean, well maintained and tidy at all times.

* Convey any potential maintenance, housekeeping, safety, and operational issues to the proper department official.

* Work closely with loss prevention to ensure the proper training of the team in safety procedures and keep the safety of our guests as a priority

* Conduct regular on the job training for team and ascertain all department standards are met.

* Performs other duties and attends meetings, as assigned by hotel/department leadership

Education and Experience:

* Minimum 2 years of leadership experience in pool & beach operations at luxury hotel or resort

* Strong understanding of Forbes/ AAA luxury standards and their implementation.

* Ability to perform duties while exposed to varying outdoor conditions typical of a tropical climate, including prolonged sun, humidity, and heat.

* Strong understanding of Opera, HotSos and other hotel systems.

* Solid knowledge of MS Office.

* Ability to lift and move up to 50 pound

* Flexible schedule, able to work evenings, weekends and holidays.

* Must be able to stand for prolonged periods of time during shift
Source: Hospitality Online