Food & Beverage Manager
Cosa comprende il lavoro
The Gstaad Palace with 90 rooms and suites, 5 restaurants, 2 bars and a legendary nightclub is an internationally renowned 5-star luxury hotel. It is owned by the Scherz family and is one of the last traditional family-run Grand Hotels - a Swiss landmark.
Food & Beverage Manager
in permanent employment
About the Role
The Food & Beverage Manager is responsible for the overall leadership, organization, coordination, and performance of all Food & Beverage operations at Gstaad Palace.
This key leadership role ensures the highest standards of luxury service, guest satisfaction, operational efficiency, and financial performance across all F&B outlets, including restaurants, bars, banqueting, in-room dining, special events, and nightlife operations.
Working closely with the Executive Chef, Purchasing, Cost Controlling, Events, Front Office, and other hotel departments, the F&B Manager plays an important role in maintaining quality, profitability, innovation, and a flawless guest experience in line with the standards of Gstaad Palace and Leading Hotels of the World.
- For the beginning we can provide staff accommodation
- What we offer you: An exciting job in a 2-season operation, where variety in working hours and relaxation are guaranteed thanks to the hotel's opening hours An interesting position with a lot of responsibility in a dynamic team Attractive employment conditions as well as support for further education and internal training courses A mountain region that makes all dreams come true in nature and sport A workplace where tradition and family are lived A varied, independent and responsible field of activity in an international environment Employee discounts on hotel services A long-term perspective in a successful company
- Dipartimento: F&B Cucina Direzione Ristorazione
Su di te
Your area of responsibility includes:
- Lead and coordinate all F&B operations, including restaurants, bars, banqueting, in-room dining, events, and nightlife
- Ensure consistently high service standards and personalised luxury guest experiences
- Be highly present during peak service periods, VIP functions, and key hotel events
- Lead, motivate, train, and develop the entire F&B service team
- Oversee recruitment, onboarding, performance management, and departmental training
- Handle guest feedback, complaints, and special requests professionally and discreetly
- Take responsibility for budgets, forecasts, revenue targets, cost control, and profitability
- Optimise beverage concepts, menus, pricing, stock levels, and sales opportunities
- Support the development of new F&B concepts, seasonal offers, events, and guest experiences
- Ensure smooth cooperation between service, kitchen, bar, events, purchasing, cost control, and hotel management
- Maintain and develop SOPs, service standards, quality checks, and continuous improvement initiatives
Qualifications:
- Degree or diploma in hospitality management, or equivalent professional experience
- Proven F&B management experience in luxury hospitality, ideally in first-class hotels
- Strong background in restaurants, bars, banqueting, and multi-outlet operations
- Excellent leadership, communication, and organisational skills
- Strong guest focus with a hands-on, detail-oriented, and solution-driven approach
- Solid financial understanding, including budgeting, cost control, and performance analysis
- Confident with MS Office, POS, and inventory systems; Kost and Matrix are an advantage
- Reliable, discreet, resilient, flexible, and able to work evenings, weekends, and holidays
- Fluent in English and French; German and additional languages are an advantage
- Lingue richieste: Francese e Inglese. Tedesco è un plus
L'azienda
Gstaad’s landmark is run by the third generation of the family and has skilfully combined contemporary glamour with alpine cosiness for more than 100 years.
Attractive career prospects are also regularly on offer where guests enjoy an extensive range of leisure activities surrounded by stunning scenery.
With its cultural mix of more than 300 employees in the winter, 200 in the summer and approximately 40 permanent employees, the Gstaad Palace is the largest luxury hotel in the region. The informal atmosphere is not just valued by our guests, our employees are like one big family, too. We place great importance on supporting our employees and on their continuous further development as only happy employees contribute to our guests having a successful stay.
Gstaad stands worldwide for alpine charm and discrete luxury with pleasant understatement and has remained authentic and down-to-earth at the same time. Besides more than 1,000 events every year, employees can also find a top hotel industry that meets the highest standards and is second to none.
