Front Office Intern

Kick-start your hospitality career at Hilton Prague Atrium!

Looking for a place where you can gain real hotel experience, meet people from all over the world, and develop skills that will boost your future career?

We're looking for a Front Office Intern to join our team at Hilton Prague Atrium for a 6+ month internship. Whether you're studying hospitality, tourism, business, or simply passionate about customer service, this is your chance to learn from one of the world's leading hotel brands.

What you'll do

You'll be at the heart of the hotel experience, helping create memorable stays for our guests.

Your day-to-day responsibilities will include:

1. Welcoming guests and handling check-ins and check-outs
2. Assisting with reservations via phone and email
3. Supporting guests with questions, requests, and recommendations
4. Processing payments and preparing guest bills
5. Resolving guest concerns with a positive, solution-focused approach
6. Learning how hotel operations work behind the scenes
7. Promoting hotel services, room upgrades, restaurants, and special offers

What we're looking for

1. Currently studying or recently graduated
2. Fluent English (additional languages are a bonus)
3. Friendly, confident, and eager to learn
4. Strong communication and people skills
5. Positive attitude and a genuine passion for hospitality
6. Organized, reliable, and able to multitask
7. Someone who enjoys creating great experiences for others

What you'll gain

🎓 Hands-on experience in an international hotel environment

🌍 Daily interaction with guests and colleagues from around the world

📚 Professional training and mentorship from experienced hospitality leaders

🚀 A great starting point for a future career with Hilton

🤝 Valuable customer service, communication, and problem-solving skills

💰 Opportunity to earn a performance bonus through upselling