Assistant Human Resources Manager

Hotel Brand: Holiday Inn
Location: Singapore, Singapore

Hotel: Singapore Orchard City Centre (SINPV), 11 Cavenagh Road, 229616

Job number: 125217



At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Join us as an Assistant Human Resources Manager in Holiday Inn Singapore Orchard City Centre. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

 

FINANCIAL RETURNS 

• Assist in the creation of and work within the established Human Resources department budget and control expenses
• Monitor staffing to manage costs
• Monitor and negotiate in the renewal of contracts/agreements with external parties

PEOPLE 

• Create programmes to foster a positive work environment for all employees. Support and administer employee satisfaction surveys
• Educate and train managers on progressive discipline processes in accordance with hotel or company policies including progressive disciplinary process, performance management process, and related programs to foster productivity, and enhance performance 
• Conduct new team member orientation providing information on hotel or company standards, policies, procedures, rules and team member benefit programs
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees 
• Ensure hotel or company hiring standards and applicable laws and regulations are followed in a timely manner for recruiting and selection processes. Build relations with outside contacts
• Analyse hotel manpower requirements and recommend selection and development activities to meet those requirements
• Oversee employee welfare such as lockers, accommodation for foreign workers/trainees and employee cafeteria 
• Assist in recruitment of qualified hotel staff and trainees
• Assist in planning employee training and maintaining training records 

GUEST EXPERIENCE 

• Develop creative ways to inspire and motivate team members to provide guests with a unique experience
• Build relationships with department heads to understand how team members can increase guest satisfaction
• Work with department heads to develop initiatives to reach service standards and drive continuous improvement in the guest experience

RESPONSIBLE BUSINESS 

• Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community
• Ensure compliance with relevant employment laws and hotel or company policies and procedures. Conduct annual HR compliance/standards self-audit
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programs. Escalate serious issues in a timely manner
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
• Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Support the hotel’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives

 

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

 

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy. 

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.