IHG

Pubblicata

Cloud Infrastructure Administrator

Cosa comprende il lavoro

Hotel Brand:
Location: China, Shanghai, Shanghai

Hotel: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120

Job number: 120859

Key Accountabilities

Maintain the Cloud (Alibaba/AWS) infrastructure including performing Cloud Resource/Service/Access Control management, and VM/OS upgrades and patching for standards compliance and vulnerability research/mitigation.
Proactively monitor infrastructure resource utilization and maintain capacity management planning.
Compile statistics and build reports on network/application performance.
Expected to give guidance on infrastructure configuration management standards.
Perform scheduled/planned and emergency approved change implementation and validations.
Participate in the Post Outage Review process researching documentation around major incident with root cause analysis, follow up activities and lessons learned.
Develop and maintain operational procedure documentation and infrastructure diagrams.
Expected to work directly with engineering teams for advanced troubleshooting/research on incident resolution and small project implementations.
Serves as an escalation point for tier 2 support for complex solution resolution and responsible for root cause analysis (may involve some on call responsibilities). Document/track/manage issues and resolutions.
Contact vendors and other 3rd party businesses for trouble/ticket reporting.
Coordinate with infrastructure resources (network, systems, storage, database) to implement changes including building configurations.
Coordinates the continuous improve infrastructure monitoring systems. Adjust and add proactive alerts and statistics.
Identify Application/Database/Infrastructure components with opportunity for improvement and escalate as appropriate.

Key Skills & Experiences

Education

Bachelor's in a relevant field of work or an equivalent combination of education and work related experience.

Experience

Typically a minimum of 3+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.

Technical Skills and Knowledge

Advanced knowledge and experience maintaining, upgrading, and configuring cloud infrastructure and services.
Advanced knowledge and experience with application and cloud monitoring / visualization tools.
Knowledge and experience in cloud service/network troubleshooting and debug tools or Java Thread/Heap dump capture methods.
Advanced experience with relevant programming / scripting and source code management tools.  
Detailed proficiency with multiple modern application, systems integration, API-driven automation, and advanced scripting experience.
Demonstrated analytical and problem-solving skills with ability to correlate cross-platform technologies.
Infrastructure/Operating System command line experience including (not limited to) GUI.
Familiarity with the software development life cycle and agile process.

Hot Skills

Cloud hands-on capabilities for common Cloud services like IAM/Role/Policy, Network/Firewall, Load Balance, Virtualization/Container, CI/CD Pipeline, DB, Log Management etc.)
Server management platform (e.g. Service Now) and Configuration Management (e.g. Chef)
Network experience such as Cisco Routing and Switching, SDWAN/MPLS/VPN etc.
Data Center Virtualization (e.g. VMware vSphere, KVM), Systems/Storage (e.g. Cisco UCS, EMC VNX)
Basic understanding of security technologies (Firewall, Digital Certificates, LDAP, SSO, SSL)
Certification in AWS, Ali Cloud, Azure, VMware, Linux is a plus.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.