Guest Relations Agent
Cosa comprende il lavoro
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Guest Relations Agent
Your main responsibilities
- Have an excellent knowledge of the resort, facilities, daily events, activities, food & beverage functions and more
- Ensure that all information is kept at Logbook up-to-date at all times.
- Welcome and always greet all arriving and in-house to emphasize on personalized service.
- Escort VIP guests to the room and to show all hotel facilities.
- Be responsible for the preparation and offer of welcome drinks for arriving guests in cooperation with the F&B outlet.
- Liaise closely with Reception, Housekeeping and F&B with regards to VIP amenities and special requests.
- Write and distribute guest letters, cards, invitations and several gifts.
- Distribute Internal Questionnaires to the guests upon departures.
- Monitor guest satisfaction and report all guest feedback.
Your main qualifications/skills
- Enthusiastic with friendly personality
- Relevant experience ideally within a hotel environment or luxury restaurant
- Hospitality/Tourism Degree would be a plus
What to expect from us
- Becoming a member of an organization that cares about its people, the environment and the local communities.
- Have room to grow and develop via numerous opportunities for learning, professional development and career advancement.
- Certainly not “just another job”, but a place where people connect for life, and the work that they do means so much to both guests and colleagues alike.
- Job safety and security in a continuously expanding and dynamic organization.
- Competitive remuneration package with insurance and a number of work provisions.
If this looks like the right job for you, send your CV and join our growing team!
ipp careers@ikosiberia.com
www.ikosresorts.com | http://ikosresorts.com/ikoscareers/
www.sani-resort.com | www.sani-resort.com/en_GB/careers
We are an equal opportunities employer. All applications will be considered as confidential.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR). Learn more about the protection of your personal data on our Job Applicants Privacy Notice page.
- Dipartimento: Assistenza clienti
Su di te
See Description
- Lingua richiesta: Spagnolo.
L'azienda
Award-winning Ikos Resorts are reinventing the luxury all-inclusive beach holiday across the Mediterranean; from the Halkidiki Peninsula in Northern Greece, the islands of Corfu & Kos to Spain’s Costa Del Sol in Estepona, close to glamorous Marbella.
A unique Mediterranean experience, Ikos Resorts effortlessly combines five-star service with the ease and comfort of luxury all-inclusive!
Working at Ikos Resorts means you are communicative, smiley, warm-hearted and eager to learn and develop in Hospitality!
Whether as an intern or as a Hospitality Professional we assure you that there are plenty of vacancies to match your skills and personality!
