Tourism & Operations Internship - Erasmus +

Indie Campers

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Tourism & Operations Internship - Erasmus +

Cosa comprende il lavoro

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in one of our Depots in Europe.

As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!

WHAT WILL YOU WORK ON?

Front-office activities:

Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

Are you ready to Go Indie?

Link

Posizioni disponibili: 10
520€ - 2200€
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THE INDIE COMMITMENT All internships are compensated, the amount depending on location, country, and region (accommodation is not included); Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics; International opportunities and possibility of integration in Indie Campers after the internship.
Dipartimento: Commerciale

Su di te

WHO ARE WE LOOKING FOR?

You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
You are fluent in English, have a work permit and a valid driver's license (mandatory);
You like international environments and meeting new cultures;
You possess a natural talent for connecting with people and have a strong customer service orientation;
You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.

Lingua richiesta: Inglese.

L'azienda

What started off as a 3 van rental company in Portugal, brought to reality in 2013 by 2 good friends, a Portuguese and an Austrian, has become Europe’s largest campervan rental company. With a fleet of over 800 vehicles, Indie Campers currently operates over 35 locations across Portugal, Spain, France, Italy, Germany, Netherlands, Belgium, Croatia , Iceland, Ireland, Great Britain, Norway, Sweden, Switzerland and the US.

Aiming to provide travelers with the ultimate road trip experience, Indie Campers offers adventurers the opportunity to start their journey in one location and end it in any of our other depots. Indie Campers makes it easy for all keen explorers to effortlessly customize their trip and turn their holidays truly unique.

Further, Indie Campers shifts the hassle of travel planning towards a relaxed, personalized experience through the dedicated support of the bookings team. We provide travelers with authentic local tips and advice, highlighting special places for an unforgettable trip.

We are committed to delivering an exceptional customer experience, as well as outstanding care and support. We take great pride in working on consistently improving our product offering, as well as our complementary services. Indie Campers’ mission is to enable the freedom of movement, inspiring and connecting explorers worldwide with unforgettable European destinations. Driven by a deep passion for traveling and bold living, our keen desire is to restore authenticity and add a dimension of adventure to our travelers' journeys. Join the movement. Go Indie.

Join our team!
We’re a fast-growing, digital company with a talented team of professionals, taking the travel industry by storm. We’re also a tight-knit group of friends who love spreading the travel bug. And guess what — we’re hiring!

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