Concierge Intern
Cosa comprende il lavoro
An opportunity has arisen for a Concierge Intern to join the summer season 2026 of Jumeirah Capri Palace. The person covering this role will learn and support the concierge department in the following tasks:
- Welcome and assist guests by providing personalized information, recommendations, and support for reservations, transportation, and local attractions, ensuring prompt and professional service.
- Ensure guests their needs are fully met and contributing to an exceptional overall guest experience.
- Stay informed on local events, dining options, cultural activities, and partner services to deliver tailored and memorable experiences.
- Collaborate closely with Front Office, Guest Services, Housekeeping, and other departments to ensure seamless communication and a smooth guest journey.
- Follow daily operational procedures and uphold brand service standards at the concierge desk.
- Maintain the organization of the concierge desk and support the management of necessary supplies and materials.
- Contribute to the collection of guest feedback and participate in continuous improvement initiatives with the team.
- Maintain a professional appearance and demeanor, acting as an ambassador for the hotel in every guest interaction.
- Possibility of accommodation
- We offer generous benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry: • Colleague Food & Beverage discounted rates • Career Development • Accommodation facilities • Parking facilities • Uniform & Linen laundry services
- Dipartimento: Concierge Reception
Su di te
The ideal candidate for this position will have the following experience and qualifications:
- Academic background aligned with the position requirements (also if in progress)
- Proficient in Italian and fluent in English, a third language would be an added advantage
- Detail orientated
- Strong communication and interpersonal skills
- Lingua richiesta: Inglese.
L'azienda
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia and Africa.
In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences.
Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.
Jumeirah Capri Palace is a serene retreat in Anacapri, the most authentic and unspoilt part of the island.
Blending palazzo-style architecture with contemporary art, the hotel features curated interiors, a private collection of modern works, and art-inspired suites.
Guests can enjoy refined dining, a rooftop lounge with sea views, and a beach club near the famous Blue Grotto.
The hotel also offers personalised wellness programmes in a peaceful Mediterranean setting.
