Mandarin Oriental
Pubblicata
Reservation Agent
Cosa comprende il lavoro
Major Responsibilities:
- Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro actively suggested
- Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
- Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
- Promote seasonal packages and current promotions to our guests
- Ensure all other administrative duties are completed to Standard Operating Procedures for the Reservations Department
- Participate in any projects as and when assigned by the department head
- Perform any other reasonable duties as required by the department head
Advertised: SE Asia Standard Time
Applications close: SE Asia Standard Time
- Dipartimento: Prenotazioni
