Minor International
Pubblicata
Reservation Coordinator
Cosa comprende il lavoro
Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
To serve the needs of the business, our guests, and our colleagues by coordinating all inquiries, booking, and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximise guest satisfaction, and hotel revenue.
The Reservation Coordinator captures details from the incoming calls and coordinates each reservation to ensure the guest’s satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all key requirements in Avani Reservations Officers.
At Avani, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
Qualifications
- College degree in hotel management or equivalent Training.
- 3 years experience in hotel reservations and rooms divisions.
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination.
Additional Information
The vacancy is available only for Mozambican nationals.
- Dipartimento: Prenotazioni
