Casino Slots and Technical Operations Manager
Cosa comprende il lavoro
The best of your adventures is the one you have yet to sail!
Your Purpose
Lead Onboard Casino Technical teams, ensuring smooth operations, maintaining high standards of service, and maximising revenue generation. As a Casino Slot and Technical Operations Manager, you will be responsible for monitoring slot machine performance, analysing gaming data, and implementing strategies to enhance player satisfaction and profitability. Your role will involve regular inspections and maintenance scheduling to ensure all slot machines are functioning correctly and efficiently. You will also be responsible for managing inventory, ordering new equipment, and coordinating installations and upgrades. You will be expected to stay updated on industry trends and emerging technologies, proactively adapting operations to maintain compliance and competitive advantage.
Your Impact
* Oversee all technical projects and actively participate in their implementation. Maintain an excellent line of communication with the shore and ship technical department to ensure all casino projects are deployed according to schedule and comply to the company's technical and safety standards.
* Assist with budgeting, forecasting and revenue analysis.
* Manage budgets, control costs, and optimise resource allocation.
* Support and guide onboard Casino management team on each vessel through constant communication and regular ship operational visits. Discuss any areas of concern specific to the Operation and brand specific product, and similarly address points of commendation.
* Provide accurate and objective assessment of onboard Casino operations and personnel.
* Revenue analysis, identifying trends with the ability to create structured solutions to increase or enhance revenue streams. Explore new ways of increasing existing revenue and /or improving current working practices, whilst at the same time maintaining a high technical and security standard onboard our ships.
* Isolate areas falling below standard with members of the Casino Shipboard management team.
* Training of all management teams in Slot Revenue, Security and Surveillance.
* Confirm that security measures meet minimum requirements.
* Provide troubleshooting support and advice via email to shipboard technical teams.
* Assess, evaluate and review data for organizing projects and/or providing directions on activities, tasks or processes in accordance with company guidelines.
Your Journey so far
* Minimum 5 years of experience in casino slot operations management.
* Previous experience working on a cruise ship is mandatory.
Your Essentials
* Strong knowledge of gaming regulations and compliance requirements.
* Excellent leadership, communication, and interpersonal skills.
* Proficiency in analysing gaming data and financial reports.
* Ability to manage budgets, control costs, and optimize resources.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Dipartimento: Casinò
L'azienda
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Casino Slots and Technical Operations Manager
Molteplici località
A tempo completo, A tempo indeterminato
Data di inizio:
