MSC Cruises

Pubblicata

Destinations Experience Expert

Cosa comprende il lavoro

Where passion meets opportunity

Discover your journey into the extraordinary.

Your Purpose

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six ships (four currently in the pipeline) are being built and designed in a different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.

An exciting opportunity exists for a world class Destinations Experience Professional to join our newly created luxury travel brand "Explora Journeys" who will be responsible for setting up experiences in destinations as well as innovate and oversee destinations in specific areas. This role is based in our Headquarters in Geneva.

Your Impact

* Scout TOs, DMCs in specific destinations/areas in accordance with our high level standards including bidding process, comparative study, selection process
* Work on new ideas, experiences in destinations, manage independently the full product creation, assign tasks and ensure delivering is on time
* Strong negotiation of best possible pricing for return of investment
* Follow up with different departments like digital, marketing, business integration, IT to publish the experiences in all the systems(Seaware, Otalio, PIM, Crunchtime)
* Work with Marketing on the wording, copywriting, pictures and create brief descriptions
* Manage contracting, manuals, training for TOs, DMCs in specific areas
* Train onboard team, travel advisors and sales excellence on product
* HR support for hiring interviews and rotation of shipboard team
* Support EEC for DestEx inquiries and support onboard teams

Your Journey so far

* Bachelor Degree and/with extensive industry (tourism, cruise..) experiences
* At least 7-10 years Shorex Experience onboard or on shore for a cruise company

Your Essentials

* Multitasking and ability to cope with last minute demands and smooth coordination
* Strong negotiation and financial skills
* Ability to motivate and manage staff
* Fluent in English, other languages are a plus
* Preferences if knowledge of Seaware/Versonix, Otalio, Crunchtime

At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here

Dipartimento: Guest Relations

L'azienda

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.

Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

Join our team and see how much you can grow!