Retail Manager
Cosa comprende il lavoro
Discover your journey into the extraordinary.
Your Purpose
The Retail Manager is reponsible to lead the Retail team, to deliver a "Michelin-starred" retail guest experience.
Your Impact
* Deliver exemplary guest service through the development of a highly trained team with exceptional product knowledge and luxury service know-how.
* Facilitate strong team results through the effective management of individual performance, contribution and ensure consistent feedback is communicated and actioned with the relevant corporate functions.
* Maintain excellent product presentation and high standards of merchandising at all times.
* Drive retail efficiencies and consistency in processes, in collaboration with other shipboard leaders.
* Maintain integrity of stock control, levels and replenishment.
Your Journey So Far
* Ability to lead & develop a small team in a motivational style, whilst personalizing your approach to varying cultures & nationalities.
* Ability to influence others, including shipboard & corporate colleagues, in order to maintain uninterrupted exceptional guest experience.
* Proven track record of minimum 3 years' management experience showing clear business growth and team development / succession.
* Previous experience in luxury / premium retail services is a must.
* Proficiency in Computers. Basic Windows based programs knowledge. Ability to operate office
equipment.
* Fluent English. Knowledge of any other European languages is advantageous.
Your Essentials
* Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.
At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here
- Dipartimento: Vendita al dettaglio
L'azienda
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Retail Manager
Molteplici località
A tempo completo, A tempo indeterminato
Data di inizio: