Halcyon Manager- Killarney Plaza Hotel & Spa
Cosa comprende il lavoro
Position: Full-Time Halcyon Manager
Reporting to: General Manager
About Us
The Killarney Plaza Hotel & Spa has recently launched Halcyon - a premium private membership programme designed to elevate wellness and wellbeing for our guests and the local community. Our state-of-the-art leisure space includes a newly upgraded gym, an 11-metre indoor swimming pool, thermal quarters with sauna, steam room, jacuzzi and serenity shower, plus a calming wellness studio. Halcyon members benefit from exclusive perks including spa, dining and personal training offers.
Role Overview
We are seeking an energetic, customer-focused Halcyon Manager to lead and grow our Halcyon membership experience. You will be responsible for delivering exceptional service, driving membership engagement, supporting wellness programming, and ensuring the smooth day-to-day operation of the facility.
Key Responsibilities
Leadership & Operations
* Manage daily operations of the Halcyon leisure facilities (gym, pool, thermal area & wellness studio).
* Recruit, train and supervise a high-performing leisure team.
* Oversee cleanliness, safety and presentation standards throughout the centre.
* Ensure compliance with health & safety regulations.
Membership Growth & Engagement
* Act as the ambassador for Halcyon membership - welcoming, enrolling and onboarding new members.
* Maintain strong relationships with existing members and promote member-only benefits.
* Drive initiatives to increase membership retention and satisfaction.
Customer Experience
* Deliver a premium guest experience aligned with our brand values.
* Handle member enquiries and feedback with professionalism.
* Work collaboratively with Spa, F&B and hotel teams to ensure seamless cross-departmental service.
Fitness & Wellness Programming
* Schedule and oversee wellness classes, personal training opportunities and member events.
* Collaborate with trainers and wellness professionals to enhance member value.
What We're Looking For
✔ Previous experience in leisure centre or health club management
✔ Leadership skills with a passion for wellbeing and customer service
✔ Strong organisational ability and attention to detail
✔ Excellent communication skills and a proactive approach
✔ Fitness or related qualifications an advantage
What You'll Enjoy
-Leading a premium leisure experience in a luxury, member-centric environment
-Working with an enthusiastic team
-Competitive salary
-Opportunity to grow with a flagship membership offering
Apply Today!
Be part of shaping the future of wellness in Killarney - where fitness, relaxation and community come together✨
- Dipartimento: Management
Su di te
- Lingua richiesta: Inglese.
L'azienda
O’Donoghue-Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Combining classic luxury, wellness, innovative restaurant, and bar concepts. Our Killarney based hotels include the Killarney Plaza Hotel & Spa, the Killarney Avenue Hotel, and the Killarney Towers Hotel. The River Island Hotel is located at the heart of Sliabh Luachra in the vibrant market town of Castleisland.
Independent and Innovative restaurants & bars include The Tan Yard, Café Du Parc and O’Donoghue Public House.
The Tan Yard Restaurant offers a warm and relaxed vibe, where quality prime cuts and fresh local seafood are infused with flavour and grilled to perfection.
The Café du Parc is a beautiful place to work inspired by the vibrant café culture of Paris and the natural beauty of the neighbouring Killarney National Park. It is a casual and relaxed eatery, where great coffee and food are served all day.
O’Donoghue Public House is a modern take on the traditional Irish pub in the heart of Killarney town, rooted in the authentic traditions that characterize the hallmark of Ireland’s world-famous pub culture, seamlessly blended with a contemporary approach to the décor, food, and drink experience.
We also have Killarney Urban Farm, an Ireland's first hospitality hydroponic farm, servicing our bars, restaurants, and hotels in Kerry.
Our company philosophy is built upon three core values: employee experience, customers experience and standards of excellence.
So, what are you waiting for? We are waiting for you…