Director of Rooms
Cosa comprende il lavoro
Job Description
JOB DESCRIPTION
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.
JOB DESCRIPTION
- To lead, manage and organize all aspects of Rooms Division to the highest professional standards in accordance with standard operating procedures.
- To be accountable for the strategic direction & operations of housekeeping/laundry, front office, Manor Club, service center, concierge, butler reservations, transportation, Residences, etc.
- To recruit, train, motivate and guide the Rooms team so that they may achieve their key responsibilities.
- To design and implement marketing and sales programmes in co-ordination Marketing, Sales and Public Relations staff.
- To identify and understand the type of business required to maximize opportunities during high and low demand periods.
- To inspect various Front of House and Heart of House on a regular basis.
- To provide direction to key subordinates on resolving problems
- To analyse current and future market trends to ensure revenue potential during high and low demand periods.
- To find opportunities to increase revenue for all service and product offerings in the department and to create new opportunities.
- To recruit, train, motivate and guide the Rooms team so that they may achieve their key responsibilities.
- Minimum 10 years’ relevant working experience in a sizeable luxury hotel with at least 3 years in similar capacity
- Excellent written and verbal English is a must, additional language will be an advantage
- Proven ability to effectively interact with people of diverse backgrounds
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.
- Dipartimento: Responsabile Rooms Division
