Senior Concierge
Cosa comprende il lavoro
Job Description
We are currently looking for a Senior Concierge to join our Rosewood Munich team. Our Senior Concierge is responsible for providing personalized assistance and support to our high-end guests. The person oversees and trains the concierge and Bell Team to ensure consistency and proper follow-up.
Essential Duties and Responsibilities:
About Us
Rosewood Munich opened in 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich will be ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic city center. The hotel will be located within walking distance of several of the city’s most popular sites and destinations, including central Marienplatz square, the Residenz city palace, Bavarian State Opera, and the Maximilian- and Theatinerstraße shopping districts, as well as world renowned museums. Rosewood Munich will offer 132 spacious guestrooms and suites designed to complement the property’s original façade and iconic stairways, which remain well preserved and contribute to the city of Munich’s ensemble of historical buildings. The property will boast an inviting lobby lounge and two distinct dining venues, which include a full service restaurant and a vibrant bar. Rosewood Munich will also feature a full service spa, which will house five treatments rooms, as well as an indoor pool and fitness area. Additionally, the hotel will include extensive meetings and events spaces to accommodate a variety of private gatherings, conferences, and special events for up to 400 guests.
We are currently looking for a Senior Concierge to join our Rosewood Munich team. Our Senior Concierge is responsible for providing personalized assistance and support to our high-end guests. The person oversees and trains the concierge and Bell Team to ensure consistency and proper follow-up.
Essential Duties and Responsibilities:
- Offer personalized assistance and services, ensuring their needs and preferences are met with the utmost attention and care.
- Provide information on community amenities, local services, and events. Assist with inquiries and offer guidance on various topics, such as transportation and entertainment.
- Collaborate with relevant departments to ensure quick and satisfactory solutions.
- At all times strive to represent Rosewood Munich in the most professional, courteous, and efficient manner.
About Us
Rosewood Munich opened in 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich will be ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic city center. The hotel will be located within walking distance of several of the city’s most popular sites and destinations, including central Marienplatz square, the Residenz city palace, Bavarian State Opera, and the Maximilian- and Theatinerstraße shopping districts, as well as world renowned museums. Rosewood Munich will offer 132 spacious guestrooms and suites designed to complement the property’s original façade and iconic stairways, which remain well preserved and contribute to the city of Munich’s ensemble of historical buildings. The property will boast an inviting lobby lounge and two distinct dining venues, which include a full service restaurant and a vibrant bar. Rosewood Munich will also feature a full service spa, which will house five treatments rooms, as well as an indoor pool and fitness area. Additionally, the hotel will include extensive meetings and events spaces to accommodate a variety of private gatherings, conferences, and special events for up to 400 guests.
- Dipartimento: Concierge
