F&B Reservations Agent
Cosa comprende il lavoro
Job Description
Essential Duties and Responsibilities
Requirements
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.
Essential Duties and Responsibilities
- Responsible for taking telephone reservations and answering written inquiries for our restaurants
- Maintain an accurate and logical filing system for correspondence, relating to bookings and enquiries
- Handle reservations requests according to established procedures
- Measure and analyze booking trends, pickup, no show and source of business for restaurants
- Assist F&B Reservations Manager in ensuring all correspondences for reservations are replied promptly, correctly and professionally
Requirements
- Minimum 1 years’ relevant working experience in similar positon or in similar capacity
- Have a Telephone Operator experience is a plus
- Form 5 or Higher Diploma in Hospitality or Tourism management is an advantage
- Excellent telephone manner and good communications skills
- Proficiency in English, Putonghua and Cantonese is essential
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.
- Dipartimento: Prenotazioni
F&B Reservations Agent
A tempo completo, A tempo indeterminato
Data di inizio:
Ultima data di inizio:
