Resort Manager

Job Summary

The Resort Manager will be responsible for the day-to-day operations of the resort, ensuring seamless coordination between departments, operational excellence, and consistent delivery of luxury service standards. This leadership role requires strong business acumen, a hands-on approach, and a passion for hospitality.

Key Responsibilities:

• Oversee the overall resort operations, including Front Office, Housekeeping, F&B, Recreation, and Spa.
• Ensure a consistently exceptional guest experience in line with Royal Saray’s 7-star standards.
• Support department heads in meeting operational goals, managing budgets, and maintaining service quality.
• Monitor guest feedback and implement improvements where needed.
• Coordinate with Sales & Marketing, Finance, and HR to align operational strategies with business goals.
• Assist in staff development, training, and performance management.
• Act as the point of contact in the absence of the General Manager.
• Ensure compliance with health, safety, and legal standards across the resort.

Qualifications & Experience:

• Minimum of 8–10 years of experience in luxury hotel/resort operations, with at least 3 in a senior leadership role.
• Strong knowledge of resort management, guest service standards, and multi-department coordination.
• Proven ability to lead diverse teams and maintain a culture of excellence.
• Strong interpersonal, communication, and problem-solving skills.
• Fluent in English; Arabic or other languages is a plus.
• Bachelor’s degree in Hospitality Management or related field; MBA preferred.

What We Offer:

• Competitive salary and benefits package
• Accommodation or housing allowance
• Private medical insurance and annual flights
• Career growth within a prestigious luxury brand
• A dynamic and inspiring work environment