Assistant Banquet Manager 宴会厅副经理

Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou 杭州城中香格里拉

杭州城中香格里拉位于西湖湖滨商圈，步行约5-10分钟可以到达西湖以及地铁凤起路站。

紧邻杭州交通枢纽，可便捷前往灵隐寺、河坊街、断桥、苏堤等景点，酒店所在的嘉里中心，可提供电影院、超市、美食、休闲等多种选择。在杭州城中香格里拉， 您仿佛置身于都市中心那一片历史悠久的典雅度假胜地。

酒店提供多种房型选择，湖景房皆可坐拥西湖景致，豪华阁楼层及以上房型更可享受多种豪华阁尊享礼遇。

酒店共有4个餐厅，美食汇提供丰富的自助选择，城中啤酒吧适合夜晚的放松小酌，非凡酒廊适宜商务洽淡以及享用下午茶，城中中餐厅可以使您足不出户品尝地道杭帮菜淮扬菜以及粤式点心。

招聘岗位：宴会厅副经理

岗位职责：

- 协助宴会厅经理对宴会的运营进行日常管理；
- 确保按客人的期望和宴会活动订单布置活动场所；
- 检查计划的活动区域，桌子的布置，吧台的布置，餐台，接待台和会间休息的卫生，装饰及正确的布置；
- 跟进活动单和会议室分配工作中出现的问题，尽快予以调整；
- 及时处理紧急事件，并就紧急事件与其他部门经理协调；
- 投身于客人任何有关食物和服务等的投诉、要求或询问等，并及时的采取正确的措施；
- 确保所有员工经过正规的培训，并拥有所需要的工具和设备有效的完成各项工作；

岗位要求：

- 大专以上学历；
- 3年相关工作经历，或与此相当的教育和相关工作经验结合的背景；
- 具备较强的解决问题、分析问题、激励组织、培训技能；
- 良好的英语书面及口语沟通能力；

通过申请此职位，表示您已阅读、理解并同意我们的数据保护政策。（如果您无法通过此超链接阅读该政策，请复制以下URL并在网页浏览器中查看： https://www.shangri‐la.com/group/careers/data‐protection )

Midtown Shangri-La Hangzhou is located in West Lake Hubin Area, within 5-10 minutes’ walking distance of West Lake and subway. It lies at intra-city transportation hub, and is convenient to places of interests, such as Lingyin Temple, Hefang Street, Broken Bridge, and Su Causeway. The hotel is part of the Kerry Centre complex, which would offer choices of cinemas, supermarket, restaurants and entertainment.

The hotel is comprised of various room types, offering West Lake views from the Lakeview Room and luxury Horizon Benefits in Horizon Club room and above. Guests may choose to dine at one of our 4 on-site restaurants. Central Market offers a wide variety of buffet food options. Midtown Brewery is an ideal place for relaxing with a craft beer during night. The Great Lounge is suitable for business with delicious afternoon tea. For Hangzhou cuisine, Huaiyang cuisine and Dim Sum is available at Chengzhong Chinese Restaurant.

We are looking for a Assistant Banquet Manager

As a Assistant Banquet Manager, we rely on you to

-Assist the Banquet Manager in the daily operation management;

- Ensure that the venue is arranged according to the guest's expectations and the order of the event;
-Check the planned activity area, table layout, bar arrangement, dining table, reception desk and rest of the health, decoration and correct layout;
-Follow up the problems in the activity list and meeting room assignment, and adjust them as soon as possible;
- Deal with emergencies in a timely manner and coordinate with other department managers on emergency events;
-Engage in any complaints, requests or inquiries about food and services, etc., and take the correct measures in a timely manner;
-Ensure all employees undergo formal training, and have the necessary tools and equipment to effectively complete the work;

We are looking for someone who :

- College degree or above;
- 3 years of relevant work experience, or equivalent education and related work experience in the context of the combination;
- Have a strong problem solving, analysis problems, incentive organization, training skills;
- Good written and verbal communication skills in English;

If you are the right person, what are you waiting for? Click the apply button now!

By applying to this position, you have read, understood and agreed to our Data Protection Policy . (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection )

Midtown Shangri-La, Hangzhou