Assistant Manager, IT Projects (New Hotel Opening)

Shangri-La International Hotel Management Limited

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world’s finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from 50 years of hospitality from the heart. We have an affinity with Asian travellers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

We are currently looking for an Assistant Manager, IT Projects (New Hotel Opening), to assist in planning, executing, and finalizing new hotel and renovation projects.

As an Assistant Manager, IT Projects (New Hotel Opening),we will rely on you to:

• Manage IT infrastructure project deliverables by prioritizing, tracking, requirement collection, progress monitoring and deployment.
• Assist in leading the development and deployment of new technology such as Smart Hotel, Internet Service in new and existing projects.
• Assist to keep the IT SOP, Design Standards for all hotels and projects up to date.
• After consultation with other departments in the Corporate Office, assist to develop project specific briefs for each project based on the design standards and hotel specific requirements.
• Assist in technical design of all IT related areas such as Smart Hotel, Internet Service, IT infrastructure, structured cabling system, PABX system.
• Assist to complete IT budgeting in association with Procurement Department. Be responsible for the overall IT project budget management, including the review of purchase requests submitted by the hotel to ensure the requested items are within budget.
• Assist to prepare and review the IT related RFPs and evaluate the bids received and give recommendation in vendor selection.
• Assist to manage the IT project critical path and monitor the progress of all projects related activities to ensure that all the defined project objectives are met.
• Provide regular project status update report to management and project sponsor.
• Conduct site inspections for work quality review and maintain close communications with the various project related parties (both internal and external) to ensure all project related issues are promptly rectified and project changes are effectively managed.
• Maintain regular liaison with all the user departments within the Corporate Office to ensure and update on the necessary requirements to be in place for operating the Hotel.
• Train Hotel IT Manager with the proposed IT Infrastructure for the Hotel and the latest corporate IT standards.
• Responsible to do a proper project handover to Hotel IT team.
• Responsible to do a post-implementation review of the project to share the lesson learns and give recommendation for improvement.
• Perform duties and special projects as assigned by the Head of Enterprise & Application.

We are looking for someone who has:

• Degree in Information Technology or related fields is preferred
• Minimum 3 years working experience in a project management capacity. Experience in all aspects of new hotel opening process development and execution is preferred
• Requires 3 years working experience in network design
• Experience in Wireless technology and cabling design
• Certification in Project Management Professional (PMP) or equivalent is preferred
• Experience in PMO operation will be an advantage
• Familiarity with the latest technologies applicable to the hotel industry