Director of Spa & Recreation

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

As a Director of Spa & Recreation, we rely on you to:

• Ensure a smooth, efficient daily operation in the Health Club & Spa
• Manage the hotel recreation activities
• Provide superior sevices to guests and ensure pleasant guest experiences
• Supervise team members and provide training to team members when nessary
• Maximize revenue
• Maintain a positive customer relationshipfeedback on performance of Provide feedbacks to team members for staff evaluation and reward purposes

We are looking for someone who:

• Takes pride in being a hotelier
• Committed to serving guest of the highest qulity with a welcoming manner
• Enjoys interacting with people
• Communicates fluently in English as well as the local language
• Has experience in an international 5* hotel would be advantageous
• Is a friendly, helpful and trustworthy leader
• Has a strong performance management skill
• Loves to be creative with an eye for detail