Learning & Development Executive

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

As Learning & Development Executivewe rely on you:

• Communicates training needs analysis results to Director of HR and concerned division/department heads.
• Develops internal programs and prepare Trainer’s Kits (Instructor Guide, Participant’s Workbook) as needed.
• Prepares Monthly Training Calendar based on Training Forecasts submitted by departments, and determines both internal and external teaching resources.
• Conducts monthly orientation for new hire.
• Introduces Shangri-La Group, Vision, Mission, Philosophy, Guiding Principles, Shangri-La Care, SFSMS, ISO, Handbook P&P and other core service skills and knowledge trainings.
• Ensures that Department Heads prepare a proper Induction Program for new employees and follow up on employees’ performance during probation.
• Evaluates effectiveness of Orientation/ Induction program and provide recommendation for improvement

Requirements:

• Bachelor’s degree in Human Resources/ Hospitality/ Hotel Management.
• Good command in writing & speaking English. Able to speak other languages will be an added advantage.
• With a minimum of one (1) year working experience in similar capacity.
• Effective Training and Presentation skills.
• Pleasant, flexible, approachable, and have an effective interpersonal skill.
• A team player, and good in computer literate.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.