Manager - Global Sales (Mumbai)

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world's finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travellers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

Duties & Responsibilities

• To work in coordination with the team to produce the annual Marketing Plan and budget.

• To accomplish individual and team targets as approved within the annual Marketing Plan and individual targets as agreed with the AVP, GSO (Mumbai).

• To act within the policies of the company and within the agreed budget

• In accordance with the individual sales action plan, active conduct visits (min. 28 / month) to top accounts in all market segments in the assigned territory / zone, selling all properties.

• With a call frequency and account rating established, create and maintain at all times, updated data in Sales Force.

• Conduct sales visits to the assigned zone as outlined and agreed in the Marketing Plan.

• Actively seek opportunities with promotions, both B2B and B2C, with airline colleagues and local offices of tourism boards, focusing on Shangri-La destinations.

• Assist the AVP, GSO (Mumbai) with any client-related activities and promotions.

• Research new opportunities within the 3 main market segments.

Requirements

• Mandatory: Experienced hotel sales person currently working within a hotel or regional/global sales environment and experienced with direct client contact, who would be suitable for this Global sales role. Good problem solving, administrative and interpersonal skills are a must.

• Highly desirable: Experience with similar international luxury or chain hotels, in a previous global sales/regional sales role based within Mumbai.