Reservation Clerk / 预订部文员

JEN Beijing By Shangri-La Group

JEN was born from an ambition to connect the world to the energy and dynamism of Asia’s leading cities. Designed for today's highly-driven pacesetters that are hungry to explore all that Asia has to offer, we champion the culture, conversations and communities driving the region today.

JEN Beijing by Shangri-La is located in the heart of the central business district and entertainment center. Explore by foot or train, and feel the city’s pulse. Foster new connections and get inspired at our co-working space Prototype. Need a break but short on time? Try our craft beer at Beersmith and authentic Beijing street food at San Wu Tang. When you’re ready, pick up the pace at our 24-hour gym Trainyard that spans over two levels.

We are always on a hunt for great personality!

AsReservation Clerk,we rely on you to

• Accept online and offline customers' booking needs for the hotel, and properly solve them.

• Answer customers' inquiries about hotel and other product information, answer them and make relevant records.

• Be familiar with room booking procedures and provide guests with the latest and most accurate room status information.

We are looking for someone who

• Have a warm working attitude, a certain ability to work under pressure, with good executive ability and team spirit;

• Have certain communication skills, clear speech, cheerful and confident, strong language expression skills and interpersonal communication skills;

• Standard Mandarin, polite conversation, sweet voice;

• Proficient in basic office software operation, proficient in Chinese and English

We can’t wait to hear from you!

By applying to this position, you have read, understood and agreed to our Data Protection Policy . (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri‐la.com/group/careers/data‐protection )