Engineering Supervisor
Cosa comprende il lavoro
Job Qualifications
Secondary School; Fluent spoken and written English.
Responsibilities
1.1 Financial Returns
• Work with the superior in the preparation and management of the department’s budget and is aware of financial targets.
• Recycles wherever possible and enforces cost saving measures to staff.
1.2 Our People
• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments.
• Develop potential of others through training, coaching and development opportunities
• Takes an active role in ensuring that teams demonstrate the Winning Ways and deliver the GHM Commitment
• Responsible for the proper organization and functioning of the energy management function of the Engineering Department
1.3 Guest Experience
• Advise on staffing and performance levels to achieve maximum productivity.
• Understand key drivers of guest and employee satisfaction.
• Participates in developing new initiatives to enhance guest and employee experience.
1.4 Responsible Business
• Ensure full compliance with Safety Brand Standards and Engineering SOPs
• Consistently ensures adherence to local laws and regulations regarding Corporate Social Responsibility
• Initiate action to correct a hazardous situation and notify manager of potential dangers.
• Maintain the hotel in your qualified trade to the desired standard
• Daily inspection and rectification of all public areas in relation to your trade
• Complete work orders as requested by the Shift Engineer or Chief Engineer in relation to your trade and other directives to meet customer requirements
• Initiate/identify project work required in light of your trade throughout the hotel
• Assist the Shift Engineer with the design of the preventative maintenance program
• Use initiative and foresight to undertake tasks outlined within the preventative maintenance program without the direction of the Shift Engineer/Chief Engineer.
• Be able to show flexibility to change the schedule in light of guest priorities
• General building minor maintenance repaires
• Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standards established
• Do a lighting check to ensure all globes are in working order
• Investigate reported faults for laundry and kitchen equipment
• Liaise directly with departments regarding the completion of work orders and prioritise in order of guest satisfaction
• Occupational Health and Safety Responsibilities
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
1.5 Occupational Health and Safety Responsibilities
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
1.2 Key Competencies
Key Tasks
Taking Responsibility
• Strive for constant improvement and take responsibility for your own performance.
• Adhere to Hotel Handbook and general policies and procedures.
• Adhere to Engineering Policies and Procedures
• Report problems to Management with suggestions for resolution
Understanding My Job
• Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge.
• Understands how their role fits with others and contributes to the success of business.
• Understands the hotel’s facilities, products, and services
• Provides information when requested and promotes hotel’s services, facilities and special events.
• Implements department procedures and policies as needed
Customer Focus
• Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs
• Anticipate guest needs, handle guest enquires, and solve problems
• Create a positive hotel image in every interaction with internal and external customers
• Adhere to hotel brand standards
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Assist guests and escort them to locations within the hotel at their request
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
• Maintain current Hotel information to be able to provide information to guests
Teamwork
• Demonstrate co-operation and trust with colleagues,, teams and across departments.
• Communicate well to ensure effective shift hand-over
• Actively participate in organised meetings
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
Adaptability
• Be open to new ideas and make changes in the job and routine as required
• Work in line with business requirements
• Complete tasks as directed by Management
Developing Self
• Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements
• Seek feedback on areas of shortfall
• Maximize opportunities for self development
Reliability
• Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision.
• Follow standards, policies and procedures Meet hotel attendance and grooming standards
Cultural Awareness • Work effectively with customers and colleagues from different viewpoints, cultures and countries
- Dipartimento: Altro
Su di te
Experience
- Welding & Plumbing
Skills
- Leadership and Team management skills
- Proficiency in maintenance management software
- Strong communication and organizational skills
- Ability to work under pressure and prioritize tasks effectively
Minimum 5 - 7 years of experience
- Lingua richiesta: Inglese.
L'azienda
The word ‘Chedi’ typically refers to a place of meditation and has been associated with settings where one finds peace. In the same way, Chedi hotels are created as tranquil environments so that travelers, on their journeys, may rediscover the joys of stillness and be soothed by the calmness in a backdrop of beauty and comfort.
As the visionary management company behind the Chedi brand, GHM is also continually evolving the brand – we continuously plant the Chedi flag on an exciting destination that travel aficionados should definitely include on their bucket list.
